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    The counselor began to mention the aptitude tests and with new light shed on the subject the client was more than willing to continue with the test in order to build her packet together for new employment. The counselor used active listening strategies and was empathizing with the client in the midst of her irrational thoughts. The counselor also utilized cognitive strategies to change her negative thinking into more constructive thoughts. While many different crises were…

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    Care Conference Case Study

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    As the nurse of the conference I have to be empathetic during the conversation of the conference. Having said that. I have to be clear and concise on my response to every member. An example of an active listener is when I can paraphrase what a member said if it is not clear to me by saying: As I have understood, what you said is, it is important to keep the resident in the exercise regime three times a week. Clarification is another way to show…

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    An active listener follows a few steps that are outlined by the textbook, “Communicating for Results 10th Edition:” by Cheryl Hamilton, “Receives the speaker’s total message – verbal, visual, and nonverbal, interprets the speaker’s meaning as closely as possible…

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    Personal Philosophy Essay

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    Our world is becoming increasingly more judgmental and intolerant of other perspectives and ideas, leading humans to a revetment in how we communicate and expand our minds. It is not only sickening that we quickly dismiss others, but also inconsiderate that we do not take in account of the others people’s view, resulting in disadvantage for others and ourselves. For these reason I live by a personal philosophy that is mentioned in behavior psychologist B.F. Skinners book Science and Human…

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    representative (CSR). The paper, explains why the behaviour was inappropriate/ inadequate and how it had a negative impact on the customer service relationship. The essay also analyses the four different types of communication behaviours rapport, active listening, empathy and respect. Rapport building can often be defined as the quality relationship between two people (Gremler &…

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    Backwoods Mail Order Company is having problems in their customer service department as well as in the packing and shipping department. These departments employee around 80 individuals that work in both departments combined and these employee have not be properly trained in the problem areas. The company says that training all 80 employees at once is not prohibited, but they could break the training into different classes over several days. No matter how the company decides to set the training…

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    • Classroom Organization (routines, schedules, transitions, warnings) (6 Points) o Classroom organization is a huge part to a child’s behavioral issues. When a child is unsure about routines, transitions, and warnings, they may misbehave.  Having a routine and schedule for a classroom will also children to know when certain things will happen throughout the day. For an example they understand that snack time is after large group, or outside time is at the end of the day. When children are…

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    Nt1330 Unit 8 Paper

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    different locations, they want their network to function as though it is in the same building and location. To facilitate this, server editions based off Windows Server 2012 will be implemented. Domain Name Systems (DNS), Domain Controllers (DC), Active Directory (AD), file sharing, and print sharing are all requested additions to this unified network solution. In addition to the network requirements, a brief overview of labor and scheduling will be discussed in the Overview section so…

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    him what it was about, and he discussed the details of the event (active listening). As we walk to class, I mentioned my progress on a research project I have for my major. He mentioned that as a chemistry major, he did not have to do senior research, as I do, just a presentation. I asked him what his presentation was about, and he replies “organometallics”. I asked him what it is about the compounds he finds interesting (active listening), and he describes the unusual chemistry associated with…

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    Active Shooter Incidents

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    Between 2000 and 2013, an estimated 160 active shooter incidents occurred within the United States resulting in 1043 casualties, 483 of which died (DHS, 2015). No pattern or commonality exists in the selection of victims; which supports that these types of situations evolve rapidly and are very dynamic. This essay will provide a training scenario for an active shooter response. There will be a discussion of the organizational goal, adjusted procedures, and their strengths and weaknesses within…

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