Question 1: How long have you been the store manager?
Answer: I will be the store manager for 13 years next month.
Question 2: Does your store have security cameras?
Answer: Yes, at the entrance/exit of the store.
Question 3: Why was Laura trying on the jacket in the aisle?
Answer: Because the dressing rooms were not available that day.
Question 4: Why weren’t the dressing rooms available that day?
Answer: They weren’t available because we were renovating the bathrooms to make them handicap accessible.
Question 5: Who stocked the shelves?
Answer: The new store supervisor, Miguel Leyva, stocked the shelves.
Question 6: What kind of employee is Mr.Leyva?
Answer: He is a very dedicated employee and has shown immense work ethic in…
For example, let’s talk about what a customer will see when they come and shop in a particular store. The company has a team of people in headquarters who come up with a potential diagram which indicates where certain merchandise should be placed within the store. Then this information is filtered down to the store team and it is their job to create the vision and then provide feedback. During the implantation phase many decisions have to be made by the store teams because the store may not…
importance of each responsibility in the management
process—planning, organizing, leading,
2. Trader Joe’s is owned by a German company operating
in America. What are the biggest risks that international
ownership and global events pose for Trader Joe’s
performance effectiveness and performance efﬁciency?
At the age of 22 and newly graduated from college, Hazel
has just accepted a job with Trader Joe’s as a shift leader.
The role of a store manager in retail industry is as important as an the engine in a vehicle. Check the qualities essential to be hired as a store manager.
A store manager is responsible for overall store organization such as daily work scheduling, stock management, budget, recruitment, team development and training, etc. They keep a track on activities of employees and regularly report sales status to the senior manager. They also play a major role in the success of the store being business…
The horrors of retail have been told throughout generations. Shopping has been a core activity for Americans for as long as the concept of stores existed. They will line up behind your doors and wait for you to open. They will grow anxious as they wait for the loud pop music to welcome them into your store. They will shop around in circles while the store CD rotates to the same song they came into.They will shop even after your store has closed. They once continued shopping even after a…
arriving at work, I would locate one of my managers and asked what the duties were that day. The tasks varied based on how occupied the store was with customers. Although differing each day, I regularly moved products from one part of the store to another, straightened up isles and saw if customers needed assistance. The environment was relaxed. However, certain times during the day, the store would be more hectic. Weekends and during the holiday season were the busiest stretches.
the best pricing, terms and discounts. Then follow up with his accountant to make sure invoices are paid on time and taking those negotiated deep discounts. (Williams, 2014, p. 36-47).
Nick needs to revisit his purpose statement and share it will his manager and staff. This statement should be integral in establishing the winning culture Nick needs to reach his goal. It will align everyone with the consistent organizational culture Nick needs to achieve for a winning team. When the…
Initially, the branch was performing well and was able to build their image in the local market. As the industry was dynamic in nature, there were frequent opportunities bubbling in the market. In order to capitalize the outside opportunities, one sales manager left the organization in January 2003. As the sales manager was a real performer, he was able to convince all the good performers at XYZ Moon Life Insurance to join the new company. As a result of this, the organizational structure got…
and helped them whenever they ask for. However, I had some awesome co-workers, but over time I observed some of them were not. There were some Spanish co-workers specially three of them who only showed up doing work at the time managers and supervisors come to the round, and the rest of the time they spend by gossiping rather than work. Therefore, I had to work more than I should. Sometimes in the pick hour I noticed they worked slowly so that I had to work more. Moreover, most of the time while…
In some cultures, including Native American, Asian, and Middle Eastern cultures, it is frowned upon to look someone directly in the eyes, as it may be construed as rude or aggressive. Knowing the target client or employee it is important that management understands cultural backgrounds. When making an observation on other cultural groups, it is important to be able to relate, as one’s intention is to not offend anyone. An example of this would be having the scenario such as a manager looking to…