A Good Day

5 Main Elements Price When using the price model you have to understand the means and the concept of these elements. P(Professionalism)-A skill expected of a professional R(Respect)-feeling of deep admiration for someone elicited by their qualities and achievements I(Integrity)-quality of being honest C(Caring)-display of kindness E(engagement)-A form of commitment When using these elements in school you have to show you want to be there you have to show your skill by being on time, while…

1. For any business to be successful in terms of customer service delivery, good customer care must forms the basis of that particular business. Customer service will be important to the visitor centre for number of reasons. Foremost, it will difficult for the visitor centre to survive without customer service as there would be no one present to manage payments or to care of questions from potential customers. Customer service will be important to the visitor centre because it is frequently the…

For many years, I have naturally, almost without thought, examined every part of customer service from a customers point of view, whenever I am doing business as a customer. Over the years, I have learned that not only does it help me determine where to do business, and where not to do business, but also where the customer service that I provide needs improvement. I continually make mental notes of what to do, as well as what not to do based on my experiences as a customer, and furthermore, make…

Listening to advises from successful people in spa industry is a good way to avoid the mistakes and widen the social network as well. I know that there are many required things to build a spa and failures may not be avoided. However, I do this business with all my sincerity and really care about my customers since they…

service. By display of suitable or unsuitable behaviour, the quality and effectiveness of the customer service relationship is determined. Customer service is provided before during and after the customers’ needs have been met. The requirements of a good customer service relationship are achieved through rapport building, engaging in active listening, having empathy, and showing respect.The Evidence to be presented has been taken from a scenario which was provided where an interview took place…

Three Circles Analysis I selected analyze the company Netflix, utilize a three circles analysis to address, the team’s consensus of what the most important customer’s needs or wants, from the product or service. The second circle represents the team’s view of how customers perceive the company’s offerings. The third circle represents the strategists’ view(s) of how customers perceive the offerings of the company’s competitors. The details are included after the example of the diagram of a three…

When it comes to the service industry, not every customer will be satisfied with the services provided to them. However, a company can try its best to make most of their customers happy and to do so, they need to identify some of the problems in their business. In the case of Pleasant Wakeup Resort, they have a lot of issues and some of them include; One of the problems that the hotel faces are; the staff has poor customer service which includes not remembering the guest’s orders of food in the…

Customer satisfaction level will help the management of Advance Telecom to make different changes in different type of business activities such as change in marketing plans, change in price of products etc. Good customer satisfaction will help the Advance Telecom to compete effectively with the competitors. Customer satisfaction will also increase the lifetime value of the customers of Advance Telecom. It can help the Advance Telecom to improve the products…

Many companies are competing in two things, service and goods. They need to manage innovation, quality, service, speed, and cost competitiveness. The important things make for satisfaction their customer, so they will come back again to buy their product. In this era, many businesses are competing strictly, especially in food and beverage, so that make people need to find a creative and innovative business. Jco doughnut is an international product that serve as simple as another doughnut. Jco…

Kotler and Keller (2016) stated that successful marketing corporations consider the customers to be of utmost importance. Furthermore, customer satisfaction, otherwise known as, “a person’s feelings of pleasure or disappointment that result from comparing a product or service’s perceived performance to expectations” (Kotler & Keller, 2016, p. 73) constitutes a driving force in creating customer loyalty and relationships. Moreover, Kotler and Keller (2016) concluded that brand loyalty affects…