Dedicated hosting service

In a Detroit News editorial article, Governor Rick Snyder proposes the state of Michigan needs to step up to do more for juvenile offenders. One of Governor Snyder’s proposals is to establish programs that would determine the best way to treat each offender (“Detroit News,” 2015). Keeping teens at home or in local treatment programs leads to keeping them out of prison as an adult. The reform would encourage a justice system that works in the best interest of the juvenile offender (“Detroit…

vision in order to work towards the set mission. Based on the information provided, JetBlue has formulated a vision and mission statement that goes hand in hand with the strategic plan as they both seek to enhance suitable and affordable customer services. Secondly, the strategic plan is based on a suitable strategy that discusses the company’s values to that they deliver. This element is suitably indicated through the values statement, which is determined at JetBlue Company through appropriate…

2015 the University of Louisville (UofL) held a town hall meeting to announce plans to adopt a shared services model at the Health Services Campus (HSC) in order to improve business operations. Planned change is a focused, deliberate and joint effort to bring about improvements with the help of a change agent (Roussel, 2006). It is generally said that the implementation of an HR shared services model can “transform the role of HR by enabling the HR function to be more strategic at the…

slide 4). It is an effective usage of teamwork and delivery of customer service (Leonard, Graham & Bonacum, 2004). Thus, effective communication skills can positively impact a customer service relationship. This essay analyses the communication behaviour of the customer service representative (CSR). The paper, explains why the behaviour was inappropriate/ inadequate and how it had a negative impact on the customer service relationship. The essay also analyses the four different types of…

To speed up the customer service, at least two employees will be servicing clients--while one employee will be preparing the customer's order, the other one will be taking care of the sales transaction. All sales data logged on the computerized point-of-sale terminal will be later analyzed for marketing purposes. In order to build up its client base, Java Culture will use banners and fliers, utilize customer referrals and cross-promotions with other businesses in the community. At the same time…

There are four groups of users. The first group is the executive users, who need to evaluate reports generated by the system to make business decisions. The second group is the HR employees who are responsible for using the system to manage the data collected and perform the processes needed including payroll and time period records as well as other functions. The third group is the middle managers who use the system to record data regarding the employees in their respective departments. The…

On the surface the story is about a family that is preparing to travel to a party for some relatives. The real story that comes out is not the story of the festival but of the affair the father is having with a Puerto Rican woman. The story is told from a first person perspective of Yunior. Yunior is the middle brother and has a problem of becoming nauseous when driving in his father’s new VW van. Yunior in the middle of the story recounts to us information about an affair that his father is…

The analysis of such trends reflects a complex set of factors which affect the consumption patterns of consumers. According to the article the long-term trend in gasoline consumption has four points of interest which are 1973, 1979, 1992, and 2004. In 1973 the Arab oil embargo occurred which resulted in a slight downward shift of crude oil consumption and in 1979, the year the Iranian revolution occurred, the consumption of crude oil took an even sharper turn downward as prices soared to…

A strong brand image is very important to any retailer as a recognised, trusted and respected brand ensures customers can be certain that they know what to expect with their chosen retailer and can give the retailer a competitive advantage. Successful businesses such as Coca Cola have a powerful brand image and can be identified all over the world and always remain in the top 10 of the best global brands. The brand of any retailer should not just be seen as their logo or slogan but seen as an…

PERT takes the CPM approach one step further by calculating expected times using the optimistic, pessimistic and most likely activity durations of the unique critical path used in CPM. Although the PERT approach takes into account three various durations for each activity, only one unique critical path is established. Monte Carlo simulations build upon the PERT method by providing multiple critical paths based on the variances of the expected durations of the activities. Monte Carlo simulations…