Rapport

ago and who had completed a year of preventive services. The client had successfully completed parenting skill classes, substance abuse services, housing services and engaged in family therapy with her 8-year-old daughter. The client had a great rapport with me and had asked me if I could give her my phone number, in order to maintain a relationship. I very politely and professionally explained that I would not be able to and that I was trying to teach her how to be independent and utilized the…

customer to trust me enough to give her credit card number over the phone. The customer also didn’t want automatic payment on her credit card, so she felt reluctant to have money from her checking account. In Outbound Sales an agent has to build Rapport with the customer in order to earn their trust. Customers will learn to trust you if you do what you say, keep your commitment and explain the needs behind the product. I explained to the customer the reason for automatic payment is to ensure…

At times I think it’s often quite normal for new teachers to become overwhelmed their first year teaching. Especially at a school where there may not be enough resources to adequately assist them, this leaves many new teachers to fend for themselves. In my experience, it was my mentors that made a difference in my career, and prompted me to pay it forward and it is these mentors that I try to emulate in my own mentoring. A mentor serves as a professional role model for the mentee. By modeling…

She stated that she doesn’t even know why she is there. I believe that would have been a challenge to me. The practitioner was able to build rapport with the service user and engage to involve the service user in discussing triggers. The practitioner used his own decisional balance template to discuss the pros and cons of quitting. This was a great tool because, it let the service user see what…

Conclusion Ethics and Values There are a few ethical issues in regards to Maci and her family; the first ethical dilemma is the right to self-determination. Currently, it is the parents’ decision to vaccinate their child. However, based on section 1.02 in the NASW Code of Ethics it is acceptable for the social worker to limit the clients’ right to self-determination when the impact causes a serious risk (National Association of Social Workers, 1999). For this case, initially, there would be an…

service that goes above and beyond what’s expected. It’s this type of service that develops a loyal customer. Customer interactions are more than just simple transactions, although warm and friendly, it’s difficult to build rapport without an emotional connection. By building rapport and engaging in a customer, it allows them to feel that their needs are being met. When their needs are being met they are more likely to feel happy to be associated with your company. Happiness spreads like wild…

is imperative to establish rapport, as well as engaging the client. In order to build rapport, a social worker must create a safe and welcoming environment in which the client feels accepted, understood, and respected. The most important moments of the relationship between the social worker and the client often happens at the beginning of the relationship, the initial contact (Birkenmaier, Berg-Weger, & Dewess, 2013, p. 68). One way a social worker can develop rapport with a client is by…

Through self-assessment, and based upon my own perception, I believe I am perceived as a transformational leader. However, even the best leaders have areas of improvement. As we progress throughout our careers, we all need to adapt to continuously changing environments, learn how to build upon our strengths, and not be afraid to expose our weaknesses. In three to five years, I will become a Master Sergeant in the Air Force, and as such, I want to be perceived by my supervisors, peers, and…

a health professional. In the ten minutes I was given, I directed a sustained interview supported by effective listening, questioning and responding skills to initiate an understanding of the interviewee’s profile and to establish a professional rapport with the interviewee. Prior to the interview I realised I was experiencing anxiety and apprehensive as I feared my nerves would hinder my ability to deliver a beneficial interaction with the interviewee. Although, once the interview commenced, I…

Minority populations are increasing in numbers all over America. Resulting in a demographic cultural shift in America. Currently there are five states that are now minority-majority. Those states are Hawaii, Washington D.C. Texas, California, and New Mexico (Picchi, 2015). I reside in the state of California. The minority-majority population in California is 61.5% (Picchi, 2015). As a future counselor, the minority demographic changes are important to be aware of. The Latino/Hispanic population…