In Good Company

customer’s satisfaction. Interacting with those who are using or buying the company’s products is what customer service is about. Nevertheless, not every company treats their customers with the respect and attention they deserve. An unsatisfied customer might be a loss of income for the company. Some factors that can affect the customer’s opinion about the company is the vibe of the place, the attention they receive and how they are treated. The first feeling the customers get once…

Therefore, ham is a normal good and spam is an inferior good. The demand for a normal good, like ham, will go up. People see an increase in their income as an incentive to buy more preferable goods. The demand for an inferior good, like spam, will decrease when income rises. People usually see that they’re able to pay for the higher price of a normal good compared to an inferior good, especially since they have more money. There’s a negative relationship…

Vanity Fair Corporations first started out as the Reading Glove and Mitten Company in Pennsylvania back in 1899. In the year 1914, the company had expanded into lingerie and finally in 1917 the company had officially changed its name to Vanity Fair. For the most part, the company had specialized in the production and selling of jeans. However, they widened their horizon and became affiliated with over 30 brands. The company now sells jeanswear, contemporary brands, outdoor and action sports,…

relationship. What happens if your employees drive your customers away with bad service? You lose your business and they lose their jobs. If you walked into a company and the first person you see is a receptionist that is on their cell phone and not acknowledging you at all. Is this how you want your company portrayed? No, this is definitely against all good business practices. Even the federal government is having issues with customer service. According to the research ASCI study in 2014…

anywhere. This gives an advantage for many different people as the information can be reached wherever and whenever it is suitable for them. For example, ASDA uses web- based information to transfer its company information to its massive customer and for its competitor. On their website, they describe the good and service they giving for the customers. They also describe how many stores do they have around and the UK and how many employees do they have. By using their web page they are doing…

From the comprehensive study that was done by lagship, it is evident that most of the areas that are concern to the Flagstaff wewre considered. From the different research that was done , all the target markets were considered. This means that the company were in a position to evaluate all the different target markets. It should however be noted that it is vital that the activities that the different markets participate in are different and that they are considered. When one considered whether…

environment and having loyal customers are at the top of the list. A positive work environment can help ensure that your employees are taking care of. Creating customer loyalty is the ultimate goal of customer service (Timm, 2014). Loyalty enables a company to improve customer-driven service quality. A positive work environment will help you get to most out of employees (Sussex, 2013). Employees who feel encouraged, accepted, and happy are more motivated and perform better. Some tips for…

right now, and employers are laying off employees. Since the companies are laying off people, the employees that are left are given a larger work load. These workers become stressed, burnt out, and began to give poor customer service due to work overload (“The Dwindling…” 40). Companies need to realize what impact laying off people has to their overall customer…

and climates which may be damaging for some businesses, especially those in the primary industry. Governments have decided to take action on this matter through the introduction of CSR (Corporate Social Responsibility). However, there are still companies who are against CSR due to several reasons. This essay will discuss about CSR as one of major management concept. In particular, it will consider the true meaning of CSR, the importance of CSR, the boons and banes of using CSR and the impact of…

Identify five attributes and purchasing habits of online shoppers. 1. Rebates are used by companies as a promotional technique and an incentive to increase the sales of a product. These can take on many forms such as a reduction, a return, or a refund on what has already been paid by the customer. Specifically, online rebates take the form of email or digital codes; which can help attract the customer into making their purchase online. When given the ability to receive an online rebate from…