Good Behavior

Introduction It can be easily expected from a company to offer a static price for their goods and services, but how does static pricing maximize profits? Currently, companies who make sales online are able to collect data on their current and potential customers regarding their demographics and track their search and purchase history. With the collected data, companies can produce a price that may match the dollar value of certain customers – this is called Dynamic Pricing. Dynamic Pricing is…

working environment Great customer service can be very cost effective, the better the customer service received and the product sold, the more revenue will be generated for the company meaning a larger turnover. Great customer service can generate a good reputation for a company, a company that looks after their customers are more than likely to have a customer return or show interest in the products and services on offer. 3.5 Explain the impact of organisational values on how customers create…

Customer priority – Customer priority means how many customers buys some same products. Most of the customers buys small and 4 seaters cars because these are very good and economical cars. Customers giving prefers to small cars. External Development of customer service standards Customer priorities – In this point if numbers of customers buy a same kind of product is called customer priorities but here most of the customers buys a small or 4 tires cars and there are so better for the small…

customers. Reliability: Accors reception and room service runs 24 hours which will meet any needs or wants for any visitor. I couldn 't judge if bookings were made error free as I didn 't book a room. Service that was provided to us wasn 't very good. We had a assistant manager take us on a site visit and firstly he opened a door into a occupied room and then secondly he didn 't check if people were checking into any rooms so the room he was going to take us into, he couldn’t as the people…

Project Description Richard Lee, President of Elgin Technology Products is considering to stablish a new customer services system. Mr. Lee wants to implement a way to rewards his customers based on their relationship to the company. Basically the problem is about setting the right expectations for the clients in regards of timing and also treat them fairly. Resolving customer’s problems in a short period of time definitely helps to customer satisfaction however Mr. Lee must be 100% commit to be…

satisfaction provided by the goods or services of a company as measured by the number of repeat customers is known as product satisfaction (‘Product Satisfaction’).” The better the product satisfaction that a company has with a certain product the better off they will be with selling other products that they have to offer. This theory would lead to what we like to call brand loyalty. This occurs when customers purchase products only from a certain company that they have had good experiences with…

Service Quality As stated previously, Tyson Food is implementing several concepts to regain a positive company image and work to understand what customers want and need. Service quality is another concept in which Tyson Food will work to achieve its goals. The exchange process, interactions between customers and company, and the product that is being delivered all factor into service quality (Rashid, Rani, Yusuf, & Shaari, 2015). Service quality is the customer perceived quality of all…

a person experiences when an offering meets their expectations. For example, when a customer has a good experience from the previous products or services they are rendered by companies, they become satisfied but when they experience failures…

During modern times many men and women have proposed the idea of living in peace, no war, no famine, no poverty. They have thrown out ideas of the “common good” and “human rights” that seem to elude societies all around the world. The common good refers to promoting a positive action that promotes society as a whole. Human rights refer to every human being, if they be wealth or poor to have the same rights as each other and that those rights can never be taken away, that every human soul is…

2. BACKGROUND 2.1 Industry Analysis To better understand the position of the Group in the food industry, the Porter’s 5 forces (5F) analysis best covers the information provided about the sectors (Porter, 2008). The 5F represents a useful framework to follow in order to develop a useful picture of the main sector characteristics (Giarratana, 2016). The forces are as follows: 1) Actual Competition in the sector (The extent in terms of both the basis and intensity of competition that tends to…