successfully reduced GHG emission by 50% since 2006, and we have only reduced 21% GHG emission since 2007. In addition, in 2015, Toronto successfully diverted 71% of waste from landfill in 2015, and we only diverted 47% of waste in the same year. By benchmarking ourselves to Toronto airport, we can see that we are way behind. Even smaller size airport like Edmonton international airport is ranked 27 on Corporate Knight, we are clearly a laggard in the airport…
selling a product online and if its conversion rate is low, it might indicate some website related issues which need to be fixed to attract or encourage the customer to buy the products. BENCHMARKING REPORTING Companies can compare their data with aggregated industry data from other companies with benchmarking reports. This could help companies to get a valuable context, gain insight into trends occurring across their industry, and find out how they are doing compared to their competition.…
of the hotel if the hotel already meet the expectation, there is a chance to make them be the loyalty customer. In addition, hotel can be using guest satisfaction as a benchmarking to compare the current and past service performances (Robert D., Hospitality Marketing Management, p.61). Therefore, hotels could use this benchmarking to increase the guest satisfaction among the…
Tedx Talk: Leadership Leadership: “Leadership is the ability to guide others without force into a direction or decision that leaves them still feeling empowered and accomplished.” In this recent Tedx Talk, Simon introduced us to what leadership is and how it is implied into others everyday lives. His leadership and management ideas also relate to concepts located in our text. In our world, when we feel safe amongst our own, our natural reaction is to trust and to cooperate. In the text, the…
hand them over to the United States consulate for appropriate adjudication and approval. This processing is what results in extensive delays since a lot of paperwork is usually involved at this stage which slows down the entire process. Benchmarking The benchmarking exercised is confined to the comparison of operations or processes within the USCIS for analysis of possible improvements that can be made to ensure efficient and faster processing of the Form I-130, Petition for Alien…
The CEO of the ambulatory clinic I manage is not pleased with the efficiency or effectiveness of our organization. After meeting with her, she has given me ninety days to produce a facility that she considers effective and efficient. In the interim, I have to provide a plan of correction and submit it to her for approval within a week. The areas of improvement for effectiveness I have chosen to focus on is cost effectiveness, operational effectiveness, and productivity. The areas of…
Introduction to the Topic The functions of management, planning, controlling, and organizing play a pivotal role in an organization 's success. Within each one of these functions lie necessary steps to ensure a positive outcome for all involved. The critical aspect of focus on these three functions will permit a manager to picture an end-line result and filter out anything that would keep from achieving this course of action. Through motivation and empowerment a leader makes the future a…
Both Chipotle and Chick-fil-A have similar philosophies about fresh and organic food supplies. The two fast-food restaurants are used to analyze internal processes, concepts and tools. A flowchart is depicted to show a visual representation of the original supply chain that may have led to Chipotles food contamination crisis. An additional flowchart is included to suggest an improved way to supply the Chipotle restaurant chains to prevent such an incidence. Chick-fil-A is analyzed and a flow…
Having access to affordable, quality health care is a right that all citizens should have. The Donabedian model provide a framework for examining the quality of healthcare services by organizing information into three categories structure, process, and outcome. Structure is the context by which health care is delivered. Process is the patient, provider interactions through out healthcare delivery. Outcome analyze how the healthcare provided have an effect on patients. The primary hospital I…
HL7 stands for Health Level Seven and it is the standard used for exchanging information between medical applications. This standard defines a format for the transmission of health-related information. Information sent using the HL7 standard is sent as a collection of one or more messages, each of which transmits one record or item of health-related information. Some examples of HL7 messages could include patient records, laboratory records and billing information. HL7 International outlines…