Benchmarking

implicit to improvement. Operation assessment needs to be carried out to know the current situation of the organization. It will start with a detailed assessment of the current company performance. This is because the majority of businesses look for benchmarking and best practices for other competitors in undertaking their Gap analysis. The U.S Customs and Border Protection (CBP)’s mandate include Secure America’s Borders and Strengthen the Border Patrol. In our context, these are the…

The biggest problem in evaluating employees is the ability of the rater to accurately perform evaluations (Peak et al, 2010). One of the largest failures of supervisors is documentation as many forget to write an officer’s actions down, whether they be bad or good. “No one incident (unless extreme) makes or breaks an evaluation, but it’s the patterns that are created by an officer’s conduct and performance that do” (Murgado, 2012, par. 5). I encourage my Sergeants to do two things to prevent…

The practice of past procurement project benchmarking or auditing, would be a good resource as to allow for sufficient time and deliverables to be accurately reviewed to avoid any unintended errors. Furthermore, if the procurement action or process is being managed by an outside contracted entity…

Introduction Heatway a firm that specializes in “Heating, Ventilation and Air Conditioning (HVAC)” needed to reform their order management process, this would help them increase market share and revenue. Thus led to this new process of “PTP – Personal to Payment” , implementing a new process will cause a major change to the firm which will lead to many challenges that will hinder the application of the new process; changes in the organizational structure; cost efficiency will rise and the…

unmatched service quality [3]. Many terminologies capable of developing service excellence such as “luxury”, “comfort”, “convenience” etc can be conceptualized differently by the service provider and customer in a hotel industry. Hence a typical benchmarking of many such attributes to uniformly evaluate the quality is required [14]. Need identification and proper definition of needs that motivate a tourist to judge the service capabilities of a service provider positively is vital [17].…

Metrics Data Tracking According to Laura Green, Operations Manager for Monkey Pickles, the company actively tracks various metrics and employs a number of targeted strategies to drive the impact of the company’s online community. During a phone interview on February 9th 2017, Laura Green, was asked questions related: to metric used to gauge impact on the community; gaining and retaining users within the community, measuring user satisfaction to improve the online community, and measuring success…

nearly a quarter of companies paying at least 10%. And the cost will continue to go up. The trend of switching from fully insured to self-insured is expected to grow from 28% to 38% in the next two years, according to the "Benefits Strategy & Benchmarking Survey."…

on an engagement; play a significant role in an engagement initiative that drives collaboration and team spirit: o When I was working on the OCM deck for Centene West Corporation with another staff from the LA office and also the Project River benchmarking deck with two other staffs in the Seattle office, I always initiated discussions to clarify the directions and expectations and define roles and responsibilities. I scheduled calls with them to assure everyone’s availability, collaborate,…

Ensuring Quality Care Among the fast-paced changes that are constantly occurring in health care delivery, health care professionals continue to remain responsible for ensuring quality care throughout the client’s visit. Although it is difficult to measure, quality client care should be the goal of all inter-disciplinary health care team members. By making both short and long-term goals towards quality improvement, organizations can make great strides towards improving their quality of patient…

“We need to educate the ‘net generation’ differently not so much because ‘they’ are different, but because the world is different.” Dr. Eric Brunsell, College of Education and Human Services, University of Wisconsin, Oshkosh, May 3, 2009 We now live in a networked world, a world where the barriers of national and international boundaries have become less relevant and the world, figuratively, a smaller place. In such a world we must prepare our children to deal with the constant changes. To build…