The CEO of the ambulatory clinic I manage is not pleased with the efficiency or effectiveness of our organization. After meeting with her, she has given me ninety days to produce a facility that she considers effective and efficient. In the interim, I have to provide a plan of correction and submit it to her for approval within a week. The areas of improvement for effectiveness I have chosen to focus on is cost effectiveness, operational effectiveness, and productivity. The areas of improvement for efficiency I have chosen to focus on is economic efficiency, response efficiency, and technical efficiency. One of my goals is to improve cost effectiveness without compromising the quality of care. I have to examine treatments, programs,
