New Performance Measurement Analysis 1.0 Introduction The term performance' is a familiar term used in many aspects of everyday life. Most dictionaries define it as the manner or quality of functioning and it is appropriate to apply it to organizations, with regard to monitoring and quantifying their operating capabilities. Performance measurement system will be those traditional, financially-based performance measures which periodically summarize the organization's performance for the benefit of shareholders, lenders, creditors and statutory authorities. Performance measures are used to evaluate, control and improve production processes in order for companies to ensure achievement of their goals and objectives. Performance measures are also used to compare the performance of different organizations, plants, departments, teams and individuals, and to assess employees. Performance measurement is an important aid to make judgments and decisions. Most of the performance measurement systems are used as a reporting mechanism (e.g. financial reports) while other systems are employed for controlling the performance of products, employees and other resources within an organization (e.g. costing systems, staff appraisal and reward systems). Performance measurement systems are also employed increasingly to develop an understanding about the competitive position of an organization within its business environment (e.g. customer satisfaction and competitor ranking systems). 2.0…
Rust & Lemon (2001) suggest that E-service is more than order fulfillment, more than responsiveness to inquiries, and status requests. The true nature of E-service is providing customers with a superior experience with respect to the interactive flow of information. The extant literature and extensive focus group research in Zeithaml et al. (2000) study suggest that the customers’ evaluation of a website’s quality includes not only experiences during their interactions with the site, but also…
During my research, I found that the most widely used method for evaluating the training effectiveness was developed by Donald Kirkpatrick. “An evaluation at each level answers whether a fundamental requirement of the training program was met. It 's not that conducting an evaluation at one level is more important that another.” (Allan, L.…
Obtaining a fundamental understanding of the underlying physics of granular systems is important both for academic interest and industrial applications. Experimental measurements in full three-dimensional (3D) large industry scale granular system are complicated and expensive. Computational techniques such as the Discrete Element Method (DEM) can potentially be applied as a tool to provide understanding granular machine systems dynamics, virtual equipment design and evaluation of machine…
Obesity is a national and global problem nearly every nation in the world is facing that is without prejudice. Genetic, environmental, and psychological factors contribute to the obesity problem and literature abounds affirming obesity as a precursor to several co-morbidities of chronic illnesses (Brethauer, Kashyap, & Schauer, 2013; National Heart, Lung, and Blood Institute, 2012). With the challenges of the progressive world of healthcare, it is imperative for nurse executives to become…
Traditional Methods of Validity vs. the Process-Focused Model Amy Wilhelm Kaplan University PS505: Testing, Measurement and Assessment Dr. Raymond Brogan December 16, 2014 Traditional Methods of Validity vs. the Process-Focused Model Testing and assessments are used continuously in many areas of clinical psychology. The testing instrument needs to be considered reliable and valid. Cohen, Swerdlik and Struman (2013) define validity as being the estimate of how well the test…
with mono-Al-Ka X-ray source operating at 1486.6 eV. Electrochemical performances were obtained by the thin active layer rotating disk electrode method using Nafion® as a binder using a three-electrode electrochemical cell. Cyclic voltammogram (CV) for the ECSA was recorded in the potential range 0.05–1.2 V (vs. normal hydrogen electrode (NHE), a scan rate of 20 mV s-1) at RT in 0.1 M HClO4 solution, saturated with nitrogen by bubbling the N2 gas for 30 min [24]. The ECSA of Pt alloy in the…
Childhood Obesity: Childhood obesity is an epidemic that is spreading rapidly, especially in the United States. Obesity is defined as having a body mass index of over thirty. Body mass index is interpreted differently for children and adolescents. BMI is a fallible measurement of obesity, though. Skinfold thickness tests, evaluation of diet, family history, and physical fitness examinations may be used to supplement body mass index information. Children become obese for a variety of different…
The effectiveness of talent management is measured by how well it supports business objectives. Therefore, the evaluation criteria for the talent management strategy at Porter Novelli should measure how well the strategy improves business results. Five metrics that measure the effectiveness of the talent management at Porter Novelli include (1) KPIs, (2) employee surveys, (3) interviews, (4) promotions vs external hires and (5) turnover. First, the success of the talent management strategy…
While potentially considering an investment in Adidas Group , it is important to consider the company’s CSR report in contrast and comparison to the Dow Jones Investment Sustainability Index, as well as, The Global 100. The two indices have pros and cons to be considered in making an educated evaluation. This decision will be supported by a thorough report containing an analysis of the CSR performance and strategies Adidas Group currently has in place. Adidas Group CSR Reporting In looking…