Introduction 1 Utama Shopping Centre, Petaling Jaya 1 Utama Shopping Center is situated in Bandar Utama Damansara, Petaling Jaya, Selangor, Malaysia. Its gross built-up area totals 5,000,000 square feet (465,000 m²). It is the largest shopping mall in Malaysia and the seventh largest in the world. Spread across five million-sqft, it is locally known as 1U and is divided into two wing, the Old Wing and New Wing. The Sultan of Selangor officially launched the New Wing, newly opened in 2004. The…
Critical examination of the operations of Caltex PROJECT REPORT By: Harish Kumar Major: Customer service Date: Academic Supervisor: Organisational Supervisor: Summary This research mainly focuses on the customer service of gas station and finding all the problems faced by the customer due to outdated system. In this research, I looked at how performance of the store can be increased by eliminating all the problems demonstrated by customer. I took some interviews with the staff as…
Tesco and the changing retail environment. 1. DESCRIBING THE TESCO’S COMPETITIVE ENVIRONMENT IN THE UK MARKET. The PESTEL analysis below analyses the uncertain and ever changing environment of Tesco in which it operates by identifying the different internal and external factors that has the most impact on Tesco’s operations. 1. Political Factors After initiating new tax measures by the government of the United Kingdom which has led to increase in the VAT rate from 17.5% to 20% made a big…
NTUC is one of the largest insurers in Singapore, it operates in a highly competitive market. Founded in 1970 as a co-operative to ensure low paid workers have insurance, which fits well in Singapore’s culture of social welfare where people are required to save to take care of their needs themselves, which is an alternative to the European style welfare state. (Goodman, 2015) Types of Information systems NTUC used decade’s old business processes and IT systems, with a manual paper based process…
Patanjali Ayurved limited holds around 49 % stake in a special purpose vehicle (SPV) M/S Food & Herbal Park limited. The balance is owned by the companies that are not part of this Patanjali group. This food park was launched under the Mega Food Park Scheme of Ministry of Food Processing Industries, Government of India. This particular scheme offers state of art infrastructure and technology to the enterprises that involves in the food processing industry. The total project…
Chapter 1: Basic Concepts of Strategic Management (Warby Parker) 1. Describe the strategic approach pursued by Warby Parker in selling eyewear. Warby Parker has created their business due to the real need of lower income people and students to obtain a high quality eyewear, therefore they have chosen an innovative way to sell their product direct to customers online with lower price. Warby Parker’s strategy is to eliminate other parties’ involvement which leads to additional costs and…
2.1.4 B2B markets segmentation and Positioning The market segmentation concept presented for the first time by Wendell Smith in 1956, and from that time companies have used this concept to segment customers and choose the most profitable parts of them as a target market. As a complete description, market segmentation is splitting out a market into segments which have similar characteristics, and then finding and targeting the most beneficial group of them (cf. Blythe, et al., Business to…
SAHIL, ALTAMAS, SHERLIN Case Study Questions 10-15 – Analyze Walmart and Amazon.com, using the competitive forces and value chain models. WALMART & AMAZON Competitive Forces 1. Traditional Competitors: In this case Walmart number one competitor would be Amazon because Amazon is the world’s largest e-commerce retailer. No other retailer can match Amazon breadth of selection which is low prices and fast reliable shipping. It is also known as the “Walmart…
Introduction Karex Berhad (“Karex”) started as a family business with a manufacturing capacity of only 60 million pieces of condom per annum. Today, Karex has 3 manufacturing facilities across Pontian, Johor, Port Klang Selangor and Hat Yai, Thailand together with a workforce of 2,000 employees with the capacity to produce 4 billion pieces of condom per annum making us the largest condom manufacturer in the world. Every region has its own regulatory bodies to monitor and approve medical devices…
(i) Diageo is a well-known British multinational company which was ranked 6th on the list of “Great Place to Work” 2015. Diageo is the largest producer of spirits. With 597 employees in Ireland and more than 33,000 employees worldwide dispersed among different brands. Diageo has many brands involved in the company, such a Smirnoff, Tanqueray, Guinness etc. These brands together make up Diageo, which means there are many different companies involved and many different products and brands.…