It seems Adrienne is constantly challenging her supervisor's directives, and exhibits insubordinate behavior via Non-performance, or making excuses and is not following our policy and rules: Non-performance, or making excuses. For example: Did not following instruction to verify phone numbers for Halsey VOIP project. Excuse: Not enough time. Refer to the attached: "Voip Halsey phone listing.pdf " On Thursday, February 11, 2016, after her getting the phone bill for Halsey, I…
based on reason and facts. When I found the service attitude of the staffs in the restaurant was bad, I complained to the manager because I am type to speak up for what I believe is correct, and it is related to my response towards complaint (Cluster 3) and my complaint attitude. However, I would sometimes affected by perceptual distortions such as physical appearances, irrelevant cues and first impressions. For example, some restaurants with cheaper price of meal can draw my attention even the…
revealed that the top 20% of the business units with high positive customer perception averaged a 32% return on investment (ROI). The bottom 40% averaged 14% ROI (Smith, 2015). These statistics imply that professional and efficient handling of complaints in both the private and public sector…
I would suggest that all the sales staff should understand how to factory runs, once they know the factory situation, they won 't promise client when they can’t do it and give them a possible answer, not an unachievable answer, thus reduce the complaint about took longer than promised to install the window. Also, sales staff should be giving the correct information to their manager such as the dimension of the window, therefore, reduce the product didn’t meet the customer require and reduce the…
What would my employees think? Am I a pushover? Will more complaints occur? In order to avoid these questions and any resulting regret the decision was made based on the regret theory (Plous, 1993 p.101). 3. Compare and contrast your understanding of judgment and/or decision making using these three different theoretical approaches. My understanding of the judgment was based on the surrounding context. The baseline for the behavior of the employee was determined by a reference point,…
Although this law was created to establish campaign reform, many people have sued the State of Illinois on the premise that this new law violates their constitutional rights. One of the leading cases in this matter is Liberty Pac. v. Madigan. In this case, the plaintiffs Illinois Liberty Pac, Edgar Bachrach and Illinois State Senator Kyle McCarter, believed that this new law violated their rights under the First, Second and Fourteenth amendment. This case was filed in the United States District…
of the lawsuit can be broken down into four basic sections or stages: pleading, discovery, trial and appeal. The pleading stage of a California lawsuit begins when a plaintiff files a complaint with the California Superior Court. This is a statement that lists allegations. If allegations included in the complaint are proved, the Plaintiff is entitled to a judgment. The Superior Court in…
every organization there are always complaints whether it comes from the managers or the employees. Complaints are never good for an organization because it only causes tension and animosity between staff members. Therefore, supervisors and employees should mutually strive to develop and maintain great working relationships. When it comes to complaints within an organization there are certain timelines that need to be followed. In other words, the formal complaint procedure is set up to take…
GREENVILLE ) FOR THE THIRTEENTH JUDICIAL CIRCUIT ) Carl Ameche, ) ) C.A. NO.: 2016-CP-23-999999 Plaintiff, ) ) vs. ) ) COMPLAINT Margie Congden, Leroy Congden, ) (JURY TRIAL DEMANDED) and Maple Meadows Campground, ) ) Defendants. ) ) The Plaintiff, Carl Ameche (hereinafter “Ameche”), complaining of the…
Is Hip-Hop terrible nowadays or am I getting old? Time makes fools of all of us. I’m not the same stallion that I used to be. The days of me drinking until four in the morning are far behind me. I mean I can still do it but instead of a cheeseburger to recover, I need three days of rest and IV bag. Just like my drinking tolerance my music tolerance has changed. This is something that will happen to all of us. We get older and our bodies change and our music palate also changes. This leads to…