In every organization there are always complaints whether it comes from the managers or the employees. Complaints are never good for an organization because it only causes tension and animosity between staff members. Therefore, supervisors and employees should mutually strive to develop and maintain great working relationships. When it comes to complaints within an organization there are certain timelines that need to be followed. In other words, the formal complaint procedure is set up to take no more than 30 working days. “To have remedy under this formal complaint process, complaints must be filed within 6 months of the last incident” (Carr). Unfortunately, complaints filed more than 6 months after the last incident would not be accepted.…
Filing a Sexual Harassment Complaint The Dothan City School System includes a process for filing a sexual harassment complaint in their Personnel Board Policies under Section 5.14, sub - section(s) 5.14.3 and 5.14.4. Sexual harassment is recognized by the Dothan City Schools Board of Education (DCBOE) as a form of sexual discrimination which is prohibited by anyone connected to or representing the DCBOE. The system has both an informal and formal complaint process in place. The informal…
including the forms for filing a complaint, which I found to be a really good idea for ease of access for students faculty, and staff making the process simple and effective. The form is approximately three pages and simple to fill out and user friendly (Discrimination Complaint form, 2012). The Office of Equity and Diversity also has a site dedicated to the specific topic of Sexual Harassment. With one simple search on the website immediately lots of information come is available. One of the…
GMC The final method of redress is the GMC. The GMC will only deal with the most serious of complaints when a doctor poses as risk towards patients. Some of the risks that the GMC will deal with are fraud or dishonesty, serious repeated mistakes when carrying out procedures, breaches of confidentiality and serious criminal offence. The GMC can help by restricting a doctor’s practice in some way or stopping them from practising. When a patient is complaining the GMC require the patient to give…
be understood. According to Deborah Tennen writer of But What Do You Mean? she says "women and men often have different ideas about what is appropriate" (435) in apology expression, criticism, complaint and fighting. Habitually it is understood experession of apology might be the most courteous way people use to ask for forgiveness after they know their errors. However, between the…
Our clients related that Grey Hoffman had significant heart issues before moving into the house that required two prior surgeries. Apparently, Ms. Nathan-Nenn has a challenging relationship with her ex-husband, who is also Grey’s father, and had expressed to the insureds several times that she was concerned that she would lose her two weekends a month visitation with Grey if it appeared that she was not providing him with proper care. The insureds felt that as a result, Ms. Nathan-Nenn may be…
or about November 5, 1982, Charles Thurman returned to the St. Hilaire-Bentley residence and using physical force took the plaintiff Charles J. Thurman, Jr. from said residence. Plaintiff Tracey Thurman and Mr. St. Hilaire went to Torrington police headquarters to make a formal complaint. At that point, unnamed defendant police officers of the City of Torrington refused to accept a complaint from Mr. St. Hilaire even as to trespassing." ("THURMAN v. CITY OF TORRINGTON." FindACase. N.p., n.d.…
At times, customers just want to be given a listening ear. Hence, being sincere and honest are two important attributes that frontline service employees must also possess. If the issue or complaint is handled properly during the ‘moment of truth ', the company 's reputation will be at risk if the customer chooses to broadcast their dissatisfaction online which can damage the company 's reputation. A study has shown that reputation comes with a cost and will impact the company 's long-term…
Normally, our staff is instructed to defer all such requests to the PIO, but since the PIO would not be available all week, I documented the journalist’s request and relayed it to the PIO via email, along with a proposal for me to fulfill it. Once my PIO approved my proposal to fulfill the information request, I contacted the journalist immediately and explained to her the following steps in the process, and explained that I would “fast-track” the request. By acting quickly in response to her…
The generation we were raised in has always known and accepted complaint with miseries. Since it is such a common thing, it is like a trend; everyone does it and nobody cares. There are few exceptions with those who work hard to not complain, though this isn’t that common. It doesn’t always matter how long you have known someone, chances are you have heard them complain about at least one thing. Something everyone needs to realize is that complaining isn’t going to fix anything, you have to try…