The Importance Of Police Performance Management
According to the college of policing practical guide to police performance management, Performance management is about people – people who understand the business and are prepared to innovate to improve it; analysts influencing the decisions of leaders who in turn set out clear objectives for those they lead to ensure high productivity; and staff with the skills and knowledge to deliver what they are asked to do (College of Policing, 2008).
The purpose of this essay is to examine the statement; The approach to performance management consistently fails to take account of the most important resource in delivering performance – people. The essay will do this by providing an awareness on how new public management was developed, moving then on to the specific aspect of performance management. The essay will then focus on how the police use and define performance management. It will then critically examine how the Royal Military Police practice performance management. The essay will then look at people performance management processes, critically examine performance appraisal and the role motivation plays in people performance.
The term new public management was coined by scholars from UK and Australia (Hood 1991 and Hood and Jackson 1991), who were working in the in the areas of public administration. (MSG,n.d). Hood 1989 and Pollitt 1993 argued the term was used when new or renewed stress on the importance of management and ‘production engineering’ in public service…