Io #2 (Ch.7.5)

Front 1

Degree to which trainees apply their knowledge, skills, and attitudes gained and training to their jobs.

Back 1

Transfer of training

Front 2

Workplace characteristics that either inhibit or facilitate transfer to the job of what has been learned in training.

Back 2

Transfer of training Climate

Front 3

Transfer across different settings or contacts at the same level of the organization.

Back 3

Horizontal transfer

Front 4

Transfer across different levels of the organization. Concerned with the link between individual training outcomes and outcomes at higher levels of the organization, such as teams.

Back 4

Vertical transfer

Front 5

Type of training method that includes on the job training, apprenticeship, and job rotation.

Back 5

On-site training program

Front 6

Type of training that includes classroom lectures, programmed instruction, and simulators.

Back 6

Off-site training program

Front 7

Distance learning and computer based training have both expanded greatly in recent years because…

Back 7

They provide opportunities for reduced costs and for increased flexibility for both trainers and trainees.

Front 8

The systematic collection of descriptive and judgmental information that can be used to make effective training decisions.

Back 8

Training evaluation

Front 9

3 purposes of training evaluations:

Back 9

1. To determine whether trainees have achieved the objective of the training program.

2. To provide feedback that can improve training programs for future participants, ultimately increasing their job performance and productivity.

3. To justify the cost of training programs that can be expensive. Evaluation can demonstrate the worth of training to top management by indicating whether the accomplishment of key business objectives improve after training.

Front 10

Measures of training impressions of the training program

Back 10

Reaction criteria

Front 11

Measures that assess how much was learned in the training program.

Back 11

Learning criteria

Front 12

Measures of how well the behaviors learned in training transferred to the job.

Back 12

Behavioral criteria

Front 13

Measures of how well training can be transferred to organizational outcomes such as productivity gains, cost savings, error reductions, or increased customer satisfaction.

Back 13

Results criteria

Front 14

Measures that assess training reactions to and the learning in the training program. Is generally assessed before trainees leave the training program.

Back 14

Internal criteria

Front 15

measures that assess whether changes as a result of training occur when trainees are back on the job.

Back 15

External criteria