Chick-Fil A Case Study

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Chick Fil A has always been known for it’s great hospitality. The hospitality at Chick Fil A is the biggest key to their fast success. The key is caring. At Chick Fil A, everyone is treated with dignity and respect. This food chain ranks first in restaurant customer-service surveys. In reviews, customers rave about the restaurant's' cleanliness, quick, convenient service, and hardworking employees. At other fast food chains, this customer service and dedication to the customers is hard to find. One reason this service is so consistent, is because it invests more time than other companies in training employees and helping them advance their skills. Chick Fil A has a huge heart for all of their employees. Cathy always gave his employees credit

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