Internal use- outline the ways of dealing with the problem as a Helpdesk Manager/ service Centre Manager:-
There are continuous calls and they are usually very simple.
There are clients who does not know where is the information in user manual
There are clients who forgot their password
There are clients who operates night shift and they need to have access at night
Number of incoming calls are 150-180 per day among 6 x account managers
Number of outgoing calls made by account managers are 10-12 per day average
Number of outgoing calls made to remind bill payment 50-60 per week average
There are no records of client’s problem.
Website is outdated that is why account directors carries product guides in USB or…
Big Data & Predictive Analytics Assessment
Student Name: Haryo Pamujo Tri Achtiaji Date: Nov 30, 2016
This assessment seeks your opinion about the information presented and the value of that information to you.
Analytics Executive: Ralph Baker Date: 11/29/20156
Topic: Big Data & Predictive Analytics
What did you learn?
I learned how Big Data can provide very important benefits to the decision making in the real world. As we know, data volume and data traffic now are…
while sitting in the comfort of your home.
• Transfer money: You can transfer the money to another user’s account using Airtel Money. However, you need to make sure the transfers are within the limits specified for each account.
Q. Do I need to submit KYC documents for Airtel Money?
A. Airtel Payments Bank offers two types of accounts – Express and Power. The Express account is what you get when you sign up. You do not have to submit KYC documents to use this account. The second account, i.e.…
Benefits of direct marketing:
• Home shopping- fun, convenient and hassle free, time saving, larger variety.
• Comparative shopping possible- browsing through online catalogues.
• Somebody else other than buyer can order goods.
• Business customers- learn about new products & services- time saved in
meeting sales people.
• Buy mailing lists- any group : left handed, overweight, millionaires
• Personalize and customize the messages- build continuous relationship with…
forms. Although it is
easier to learn the formulated side (which will occupy most of our attention in this
book), we will also see how creativity and passion can be used by today’s and tomorrow’s marketing managers.
The Scope of Marketing
Marketing people are involved in marketing 10 types of entities: goods, services, experiences, events, persons, places, properties, organizations, information, and ideas.
Goods. Physical goods constitute the bulk of most countries’ production and…