Methods of effective communication with customers

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    Chern's Case Study

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    1. Identify Chern’s overall business strategy: Cherns overall business strategy is to provide superior customer service through hiring superior sales associates and providing exceptional customer service. Every employee at Chern’s should feel valued and cared for, that way they can value and care for their customers. 2. Key components of Chern’s: Chern’s talent philosophy: Chern’s should hire employees that have the right set of skills, traits and attributes to perform successfully at…

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    Gamblebet Fraud Case Study

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    Control design and evaluation – Mandatory steps should be executed to minimize the risks of vulnerabilities on the business of GambleBet. Strict regulations should be communicated publicly in any misuse of assets of GambleBet. The authentication methods should be improved and enhanced by using authentication mechanism where users should remember user/login id and password. Magnetic stripe card is another mechanism to facilitates something…

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    Coke Imperialism

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    also sent several samples of the products to labs for testing. Coca Cola questioned the testing methods arguing that it was flawed. The dispute lasted for three…

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    and innovations. For example, StateCorp’s successful change to a more corporate and commercial business was made possible with a transition from a strict bureaucratic structure to a flatter, more decentralised one. StateCorp encouraged greater communication between general managers and line managers during their meetings (Josserand et al. 2006) with line manager contributions contributing to company strategy. Further, they were given the power to make more decisions. This new empowerment meant…

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    Solvus Case Study

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    Marketing Description The marketing domain of a company is one of its most vital domains. It’s the domain that oversees everything a company executes in order to acquire and maintain a lasting relationship with customers. The term Marketing is formally referred to as the combination of strategies used by a company in order to “match their products and services to the people who need and want them, thereby ensuring profitability.” To put it simply, Marketing in a company is understanding who…

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    Effective modern management skills are derived from management theories of the past. When the industrial revolution began managers recognised a necessity for a division of labour in obligation to meet customer desires and excel in company performance (Waddell, Jones, & George, 2013, p. 36). The importance of the division of labour was argued by Adam Smith in his economic treatise The Wealth of Nations in 1776. Smith discussed the positive effects job specialisation would have on organisational…

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    ability for these devices to access the Internet, often using the applications developed for them, has had an impact on how communication occurs between people. Smartphones have not just enabled people to share information more efficiently and effectively; they have also changed how we communicate with each other. This change in communication is not limited to interpersonal communication between people.…

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    There are so many definition of change management, a useful definition of change management that I choose is: “the coordination of a structured period of transition from situation A to situation B to achieve lasting change within an organization”. (BNET Business Dictionary) Basically an organization will implement change management to maximize profit, achieve their goals with various of strategies, the strategy of organization may change but the objective is firm one. Leaders play a noteworthy…

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    With different ways to communicate in business, the types of communication can determine the professional level of the workplace. A professional level of communication makes a difference over unprofessional, we need to ensure that the standards are high and that they match the status of the job. Each job will have specific communication skills for employees to follow. This may include keeping emails, phone calls, and conversations on a professional level, not personal. Starting to look at the…

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    or big organization has goals and objectives to reach to the customers in a best way possible. Bigger the project, bigger the project management is required to complete that task and selecting a right methodology is very crucial when the stakes are high. Then it is affirmative that for getting a project through a successful and controlled start, middle and end, PRINCE2 offers the best project management “road map” (Weese–2010). This method works on three integrated elements of principles, themes…

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