Customer satisfaction

depressive symptoms. Responses ranged from 0-4 where 0 is never and 4 is often/always. Lastly they took the Satisfaction with Life Scale which was used to gauge life satisfaction using a 7 point scale with 1= strongly disagree and 7= strongly agree (Dyck & Holtzman,…

its customers with one to one marketing. What is One-to-One Marketing? According to Tanner, J., & Raymond, M. (2010, February 1) the concept of One-to-One was proposed by Don Peppers and Martha Rogers in their book called- The One to One Future. The book discusses what the world would be like after Mass Marketing ended. One to One marketing simply put is a strategy that relies on getting to know the individual choices made by a customer, and then tailoring marketing outreach to each customer…

2009). McDowell (2009) stated that ‘… well-being refers to contentment, satisfaction, or happiness derived from optimal functioning. This need not imply perfect function.’ (p.2). Subjective well-being is a term used when the emphasis is placed primarily on the overall hedonic tone of an individual’s life (Ryan & Deci, 2001). The most widely used instrument for assessing subjective well-being incorporates indices of life satisfaction, the presence of positive mood, and the absence of negative…

Ensuring the safety of your customers, employees and assets are immensely important as a retail store owner. As shoplifting is on the rise it is reasonable for you to consider effective theft prevention methods. Security Focus is delighted to propose a plan to help you equip your store effectively by learning what security technologies and techniques are superior in theft prevention, so that you can improve your store’s security status. Background and Goals Shoplifting is a major problem that…

Throughout my life, extracurricular, and work experiences I have gained useful skills and attributes such as: leadership skills, an inclination towards goal setting, an extremely positive work ethic, the capacity to work well in teams, communication skills, skills in problem-solving, and the ability to actively learn, adapt, and overcome obstacles. I have gained and honed these skills through a plethora of experiences, successfully applying them to jobs in agriculture, manufacturing, and a trade…

strict company guidelines. If permitted, I would reevaluate all aspects of trainings and be sure to give trainees floor experience before releasing them on their own. Although some changes are minor, they could possibly help with productivity and even customer conversion. Not all changes need to be made at once, but I would suggest trying a new code of conduct (do not paper) first and see if maybe that creates a noticeable difference in environment. These are merely my own personal suggestions,…

The website is your portal to hot deals and buyer’s guides for a range of different products. Selling over a million products to 10 million customers in 14 counties, this is the e-tailer that sells you products for work and play. Get huge discounts on TVs, phones, sat-nav systems, car seats and portable DVD players and much…

tailor your reaction to the needs of others. Pressure and stress in the workplace are inevitable, and it is up to you to adapt to those pressures. Before beginning this internship, I did not work well under pressure. However, the skills I gained in customer service and the knowledge I learned about the organization in such a short amount of time has allowed me to undergo any stresses that arise. I now have a better ability to prioritize any tasks that I am assigned. I have also gained…

expand the market share of the airline and will attract customers of competing airlines. Etihad Airways can benefit from current customers to expand their market share. By using a customer referral incentive program, existing customers are encouraged to refer other customers to use the airline. By doing that they receive free products, big discounts and cash rewards. This strategy uses existing customers as a sales force for attracting new customers using the same products.…

technicians are. They represent the face of your organization as they interact with customers and deliver the service your company is known for. Therefore they are a very important part of the organization and it is just right for you to invest on them. The happier your field service team is, the more engaged they become at work and the better the service they give to the customer. Just imagine how happy your customers with me if you have a field service team that delivers unparalleled service. …