Customer satisfaction

“on call” which is an application that allows customers to input natural language questions regarding the products of each store regionally. We answered the four question on the case study, which proved to be very helpful as it provided us with an insight as to what IBM watson was, how powerful the company is and also how they are a key element to big business corporations. We will be covering the business aspect as well providing the mai…

UNILEVER : Unilever is one of the world’s leading suppliers of fast moving consumer goods. they work to create a better future every day. unilever help people look good and provide satisfaction with their brands and services. Unilever has many products for what he is famous for like: • Personal Care products:Dove, Sunsilk Lux AXE Rexona • Foods: Knor ,hellmanns and Flora • Refreshment: walls lipton and magnum • Homecare :sunlight detergent, SURF life boy etc deodorants, soaps, lotions, skin…

maintaining their relevant superior performance. They mainly considered the inbound activities like receiving goods from other vendors and shifting them to their customers and apply them in their operations by making their role restricted to manufacturing and assembling the product and when it comes to marketing and sales they tend to involve customer needs first and apply the after sale service. Their competitive advantage is mainly linked to the a single platform with multi technical…

are several reasons why you should choose our services. These include: 1. We are reputable You will realize that our company is reputable and is known to offer reliable services to our clients. We normally value our customers and that is the reason why we aim at meeting their satisfaction. Most people have hired our services in the past and have enjoyed the results. This is the reason why you should hire Cleveland metal roofing services.…

Online Shopping unexpected impacts: Are We Gaining more or Loosing more? With these criteria: Fast, simple, convenient, saves time and money, online shopping is known as a popular and efficient way to buy things, and quickly becomes a hobby as well as habit of almost everyone. Especially in this modern technology era, the application of internet in commercial, advertising is necessary and popular. There are a variety of online shopping websites which provide sufficient services, products…

laptops and tablets and yet the Wi-Fi remained at steady 3 bars, for a small location, such as iJava to have a steady Wi-Fi even with traffic, it was very impressive. A great quality of the shop is its customer service; everyone working there is very friendly and down to earth when talking with customers. The bakery also provided something known as “Oreo Truffle” which is something not common in a coffee shop; we noticed that the other competitors do not sell an item similar to it. The most…

the early stages, it was quite difficult for them to earn the trust and loyalty of the customers. The most challenging aspect was to address the complaints without having a face to face conversation with the customers. Some other obvious hurdles were not having the ‘display advantage, the ‘browsing’ feature and incapability to undertake the promotional activities. Keeping in mind the security issues, customers faced discomfort of paying by cards and hence to address this challenge, founders of…

that it was not necessary to shift to that market knowing that their sales were soaring at the time, right before smartphones were released. BlackBerry fell into the same pit when they thought that their BlackBerry system was the best with a high customer base. Once the smartphone market surfaced, these companies started shattering down. Nokia now turned into the smartphone business with the recent support of Microsoft, and Blackberry has chosen to stop producing phones. These examples have…

Their potential market has been characterized by loyal customers, “I like my dry shave and nothing will shift me from that”. B & G Shoprite should consider these consumers in position and segmenting their new product, as whey the choice the product they stick with them for some time. These ensure stability of…

ABS plastic mix. They also powder coat and texturize their kits to match the same specifications of OEM quality. When it comes to their wiring, Scosche uses true AWG (American Wire Gauge) to measure the proper gauge of their wire. This ensures the customer is paying for quality of product. On top of that, Scocche uses oxygen-free copper (OFC) compared to the competition that uses copper clad aluminum mix (CCA). Cutting corners in this industry can have disastrous results. Not using the right…