To tackle these matters, Van Knippenberg et al. (2004) developed the categorization-elaboration model (CEM). It states that the performance benefits of diversity arise only if diversity engendered information is elaborated and discussed within the group. The information referred to is the exchange and integration of task related perspectives. In addition, the CEM identifies potential challenges: information elaboration does not automatically come from diversity and diversity can generate biases in perspectives. However, both of these issues are contingent on team members’ motivation to actively mobilize varied informational resources (Pieterse et al., 2005). If diverse information remains hidden, diversity fails to generate a competitive advantage for the team to outperform (Stasser, 1999; van Ginkel & van Knip- penberg, 2008).
Conditions enhancing performance through the use of diverse teams
Neither perspective on diversity, the value-in-diversity or social identity theory, are incorrect. Their capacity to clarify the link between diversity and performance is contingent on the overall diversity level within the investigated group or organization and the context in which the group operates. Firms that …show more content…
Selecting team members with goal-orientation, performance orientation and a learning orientation can prove valuable to groups and to the organization to increase performance through the integration of diversity.
Nevertheless, there is insufficient empirical and field studies support to argue that the positive effects of diversity depend on the diversity type. We therefore may claim that diversity’s positive impact on performance covaries with informational perspective elaboration and the members’ motivation to make use of