This study will look at the effect of Macy’s management, leadership styles, oriented toward people and tasks, has on the employee follower willingness to communicate (WTC). Leaders need followers to accomplish organizational goals, but followers also need to feel appreciated. Leadership style is divided between people-oriented and task-oriented. Macy’s short-term holiday employees are the sample. These employees will take a WTC pre-test before working and before leaving work at Macy’s take a leadership style survey, which leads to the WTC post-test. A Leadership Matrix Survey will identify the leadership styles that managers exhibit, according to holiday season working employees. Through these studies the researcher wants to answer how a manager’s
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Eight questions act as fillers and 12 are included in the scale (McCroskey, 1987). Three measurement scores are “receiver types (strangers, acquaintance, friend), and four sub scores are communication contexts (public, meeting, group, dyad)” (McCroskey, 1987). The multidimensional Likert scale ad probability-estimate scale looks at the likelihood of verbal communication in situations based on employee’s answers. WTC measures the situational answers to receive a range of how likely the employee would talk to various social stimuli like: a meeting, a stranger, a friend, group discussions, interpersonal conversations, for public speaking, an acquaintance, total WTC, and overall WTC (McCroskey, 1998). McCroskey evaluated the Willingness to Communicate scale to find the overall reliability of WTC to be .92 and lowest reliability at .65 for group scores (1987). These scores support WTC scale as a reliable instrument for research. Leadership styles are going to be measured by Clarks’ Leadership Matrix Survey, which asks how a manager would react, or decision they would make in the situations presented (1998). This scale was developed by Clark through his life experiences and constantly refined through peer review by online clients who use the scale and give feedback. The multidimensional Leadership Matrix Survey is also a Likert system scale that tests …show more content…
There includes five dimensions of leaders between task and people orientation such as Impoverished, Authoritarian, Socialite, Team Leadership, and Middle-of-the-Road. The variation displayed by the leadership styles shows “the degree that (the employee’s manager) like(s) working with tasks and people” (Clark, 1998). A Socialite has a high concern for people and low concern for the task. Team Leadership style is the highest concern for both task and people. Authoritarian cares more about the task than they do for people. Impoverished style displays the lowest concern for people and tasks. Middle-of-the-Road leadership style holds an equal amount of concern for the tasks and people. The point of intersection between concern for people and concern for the task is how the leadership style is found. Willingness to Communicate is the dependent variable in this study. The degree of relational closeness will combine with social groups to allow the employee to know to what degree they might be willing to communicate with others. Employees might approach or avoid communicating with a variety of social channels, which ranges from strangers to friends and in the context of the dyad to the
Eight questions act as fillers and 12 are included in the scale (McCroskey, 1987). Three measurement scores are “receiver types (strangers, acquaintance, friend), and four sub scores are communication contexts (public, meeting, group, dyad)” (McCroskey, 1987). The multidimensional Likert scale ad probability-estimate scale looks at the likelihood of verbal communication in situations based on employee’s answers. WTC measures the situational answers to receive a range of how likely the employee would talk to various social stimuli like: a meeting, a stranger, a friend, group discussions, interpersonal conversations, for public speaking, an acquaintance, total WTC, and overall WTC (McCroskey, 1998). McCroskey evaluated the Willingness to Communicate scale to find the overall reliability of WTC to be .92 and lowest reliability at .65 for group scores (1987). These scores support WTC scale as a reliable instrument for research. Leadership styles are going to be measured by Clarks’ Leadership Matrix Survey, which asks how a manager would react, or decision they would make in the situations presented (1998). This scale was developed by Clark through his life experiences and constantly refined through peer review by online clients who use the scale and give feedback. The multidimensional Leadership Matrix Survey is also a Likert system scale that tests …show more content…
There includes five dimensions of leaders between task and people orientation such as Impoverished, Authoritarian, Socialite, Team Leadership, and Middle-of-the-Road. The variation displayed by the leadership styles shows “the degree that (the employee’s manager) like(s) working with tasks and people” (Clark, 1998). A Socialite has a high concern for people and low concern for the task. Team Leadership style is the highest concern for both task and people. Authoritarian cares more about the task than they do for people. Impoverished style displays the lowest concern for people and tasks. Middle-of-the-Road leadership style holds an equal amount of concern for the tasks and people. The point of intersection between concern for people and concern for the task is how the leadership style is found. Willingness to Communicate is the dependent variable in this study. The degree of relational closeness will combine with social groups to allow the employee to know to what degree they might be willing to communicate with others. Employees might approach or avoid communicating with a variety of social channels, which ranges from strangers to friends and in the context of the dyad to the