Schultz’s openness to new ideas, his positive attitude, and his communication are what make him such a great leader. He stated, “By being curious, asking questions, and not ignoring difficult situations, you become smarter” (Case). Other than …show more content…
Schultz wanted this structure to be part of the foundation for the values starbucks holds for its employees and customers. Schultz stated, “The first key has been to hire people with like-minded values. Second, we reinforce the values and culture of the company, making sure to correct any behavior that is inconsistent. Finally, we are decentralizing the company in such a way that the leaders of the company in any part of the world are authors of the expansion” (CASE). Additionally, part of his structure is to work alongside people and not just be a leader, but a partner as well. Schultz believes that success is best when