Chick Fil A Leadership Style Analysis

911 Words 4 Pages
Working in Chick-Fil-A leadership for 2 years, I've learned a considerable amount about the man who started the Dwarf Grill (which later grew to be called the Dwarf House.) Many know Truett Cathy both for his successful business, which ultimately became Chick-Fil-A, and his commitment to his principles. Chick-Fil-A’s continual Sunday closing is a testimony to that commitment, but that’s not the only display of his leadership qualities. The culture of Chick-Fil-A encourages a focus on individuals. I find myself running into regulars from the Chick-Fil-A that employed me, and even though I left a year and a half ago, we still recognize and greet each other happily. S. Truett Cathy showed from the top down that the best way to inspire people …show more content…
Working at a Chick-Fil-A came with immersion in an environment basing leadership on respect and a genuine heart for people, which provided me with a picture of the type of leader I aspire to be. Mr. Cathy set that precedent when he began his business, with the intention of continuing to provide it throughout his franchises. Chick-Fil-A leadership’s desire to provide a positive work environment encouraged me. The culture of Chick-Fil-A’s leadership bolstered my own confidence in how my values could apply to leadership, and taught me practices I intend to utilize in my future …show more content…
I focus on this largely due to my struggle with delegating now. I’m a perfectionist, and I have an issue with pride that often leads to the worry that when I delegate, tasks will be completed incorrectly. Delegating can occasionally lead to inefficiently or incorrectly completed tasks, and I’m working on finding the balance between taking over for the sake of efficiency and leaving something to be corrected. The quality that I most admire in Truett Cathy is his willingness to adapt and admit his mistakes. His memoir details the importance of his commitment, but he also reflects on how his actions didn’t always connect with his mission statement. He could be rude, snappy, and hyper-focused in unhealthy ways, but he worked his hardest towards his mission statement. Instead of just saying he wanted to serve quality food, something that wasn’t difficult for him to attain at the time, he laid out a mission statement
“To glorify God by being a faithful steward of all that is entrusted to

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