Effective communication requires the inclusion of feedback as an interpersonal communication skill; where it is defined as a response to previous messages or actions (Beebe, Beebe & Redmond 2014). Feedback can have a significant impact on the behaviours and attitudes of individuals, which can lead to personal improvements (De Janasz et al. 2014). Within the medical discipline feedback can be considered a means of education, where the delivery of effective feedback can result in positive patient outcomes and develop higher performing individuals (Baker et al. 2013; Potter 2015).
Effective communication requires the inclusion of feedback as an interpersonal communication skill; where it is defined as a response to previous messages or actions (Beebe, Beebe & Redmond 2014). Feedback can have a significant impact on the behaviours and attitudes of individuals, which can lead to personal improvements (De Janasz et al. 2014). Within the medical discipline feedback can be considered a means of education, where the delivery of effective feedback can result in positive patient outcomes and develop higher performing individuals (Baker et al. 2013; Potter 2015).