It is important that nurses are skilled in the art of interpersonal communication. Skill refers to the ability to apply the appropriate behavior in the given context. These skills include being able to encourage patients to communicate, knowing how to pose questions, responding to the replies and giving information. Effective interpersonal communication does not always occur naturally, nor it is easily acquired. Communication has been recognized as a clinical skill that, like all other clinical skills, should be formally taught and developed (Duffy 1998). One of the main IPC skills besides verbal and nonverbal communication is the Listening skill. This need to be developed so that patients can tell their story in sufficient detail to facilitate
