Arlie Russell Hochschild

All four of the articles show the disparities that exist within the work environment. “The Glass Escalator” by Christine L. Williams showed how men not only face a huge advantage in female dominated careers but also discrimination. “The Global Woman” by Barbara Ehrenreich and Arlie Russell Hochschild tell how many immigrant women are leaving their home countries at alarming rates to take on domestic jobs elsewhere. “The Globetrotting Sneaker” by Cynthia Enloe is about how many companies benefit from globalization, and use it as a tool to dehumanize and mistreat women in foreign countries. Lastly, “Fort Bragg: Command” by Jefferey McGowan details how biased the military was, and still is, against homosexuals, especially during the “Don’t…

perception described above is only applicable to a small percentage of Tea Party members, for most of them don’t fall into the minority of discriminatory extremists. It’s easy to slap a stereotypical label on a group of people that you dislike—that way, you may distance yourself from them and judge them without having to acknowledge them as individuals. This is called an empathy wall, as coined by sociologist Arlie Russell Hochschild in her book, Strangers in their Own Land (2016), in which she…

children, resulting in a chain of common-thinking. In Arlie Russell Hochschild’s “From the Frying Pan into the Fire,” she discusses capitalism and how people struggle to find a balance between family and work. She shows how great of an impact capitalism actually has on humans. Hochschild promotes the concept that people often separate the idea of spending time doing something with the impression of believing in doing that same thing, creating a difference in how people perceive accomplishing…

between labor, humans, and alienation is a complex one. Typically, labor is viewed as a physical action, such as typical tasks one may engage in during the work day. However, along with physical labor is the conjunction of emotional labor. This is the inducement or suppressant of emotions and feelings in order to sustain a positive exterior. In the American society today, most jobs require interpersonal skills and require workers to communicate with others. Consequently, almost all workers will…

emotional labour which was introduced by Hochschild (1983). The concept of emotional labour has many aspects to it such as surface acting, deep acting, intensity of emotional display, the duration of emotional display, range of emotional display, automatic emotion regulation and many more. Their effects on an employee’s work satisfaction, their self-esteem and psychological well-being (Zapf 2002) are also well documented. How an employee deals with these factors has an influence on the outcomes…

Naturalism unlike realism adopts more a philosophical position and holds man responsible for his actions and negates divine interventions. Naturalism considers human beings to be determined by their heredity and environment. The individual is at the mercy of determining social and economic forces. Each human being is determined by heredity and environment and "subject to the social and economic forces in the family, the class, and the milieu into which that person is born" (Abrams 153).…

when Arlie R. Hochschild introduced the term in The Managed Heart, published in 1983. Her book is probably the most quoted work with regards to service work and emotional labour. Since then her work has been used widely in fields from psychology, organizational behaviour, law, nursing, business and public administration to the social sciences in general and sociology in particular. This introduction is to briefly review Hochschild’s ideas. Growing up as the child of diplomats, Hochschild often…

“The Second Shift” by Arlie Russell Hochschild sheds light on the fact that America is stuck in a perpetual rut, unable to change its societal gender expectations. Substantial progress has been made when it comes to women in the workplace, but that same progress is not evident when it comes to a woman’s work within the home. The expression “second shift” refers to the tasks done around the house after the initial work hours are through. Hochschild critiques the American career system’s…

Arlie Russell Hochschild is a renowned American sociologist who focuses a lot on human emotions as they relate to morals and beliefs. In her most recent book, Strangers in Their Own Land, Hochschild travels to Lake Charles, Louisiana in an attempt to understand what was going through peoples’ minds when they voted for Trump in the 2016 Presidential election. In order to do so, Hochschild must cross over “empathy walls”, or an “obstacle to deep understanding of another person” (5). Getting over…

order to construct a positive atmosphere in which social interaction occurs. In some cases, the process of social interaction and the emotional style of delivering a particular service are becoming more important than the service itself, therefore some businesses create and maintain competitive advantage based on service provision (Huczynski and Buchanan, 2013). Emotional labour was first defined by Hochschild (1983 in Huczynski and Buchanan, 2013, p.747) as the “management of employees’…