There have been a number of reviews which have examined the impact of self efficacy on organizational settings however there have been very few which has examined the overall impact on employee performance as well as once which links self efficacy directly to motivation hence performance. Previous studies have shown that both self efficacy and motivation are both integral part of performance and both these factors contribute to a good service quality, effectiveness and efficiency in the …show more content…
According to Stajkovic and Luthans (1998), self efficacy powerfully determines individual performance. As such, people with high self efficacy will expend sufficient effort to execute a task while people with low self efficacy will give up when they encounter difficulty and will fail to complete the task. On the other hand, Katz-Navon and Erez (2005) found no relationship between self efficacy and performance. This view is further reinforced by Stajkovic and Luthans (1998) who concede that self-efficacy alone will not spark people to