The second theory based she can practice is organization development. According to Daft organization development, (OD), is a planned, systematic process of change that uses behavioral science technique …show more content…
As conflict management entails appropriate strategy it is crucial to understand the group’s conflict before applying one of the following models: A-E-I-O-U, negotiation, mediation, and arbitration (Wynn & Engleberg, 2007, pp. 182-187). For example applying the A-E-I-O-U model is a way to clearly communicate concerns and suggest alternative actions to achieve the department goals, help decreased job satisfaction, and address perception distortions (Wynn & Engleberg, 2007, pp. 184-185). However, it must be noted that not all conflict is negative since some conflict such as task conflict relates to the content and goals of the work support and improves performance as functional conflict (Robbins, 2005, p. 195). As the leader of our department improving her conflict management would aide in achieving our departmental goals as she is a situational leader with room in improvement on focus on people