Conflicts arise from differences and when individuals come together in teams, their differences in terms of power, values, and attitudes contribute to the creation of conflicts. When negative conflicts occur there are five accepted methods for handling it; Direct, Bargaining, Enforcement, Retreat and De-emphasis approach (Nelson, 1995). Direct Approach; this can be considered as the best method of addressing conflict, it concentrates on confronting the issue head on, by looking at the issue objectively and facing them as they are. If criticism is used it must be constructive to the recipients. This approach uses the techniques of problem solving and normally leaves everyone with a sense of resolution, because issues are brought to the surface
