Icon 8: Questions And Answers

Icon 8: Questions 1 (p. 31) and 1 (p. 32)
1) What therapeutic value do you see in asking members to make eye contact with another person in the group as they are talking about a problem area?
This writer believes the therapeutic value that can be found in group members making eye contact with another person in the group as they are talking about a problem area is that group members are able to observe the others reaction and emotions that go along with the verbal communication. It is easy to misinterpret something that is being said or to miss something when one is not aware of nonverbal. Also, by making contact with the other person it can show respect, understanding and involvement.
1) Jyl cries and says she feels exposed. As a leader,
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Once Jyl has time to explore and process what is going on this writer would validate Jyl’s emotions and thank Jyl for being open and exposing her feelings event though it might have been difficult.
Icon 9: Questions 1 and 3 (p. 33)
1) How might the way you deal with conflict in your personal life help or hinder you as a leader in dealing with conflicts in groups?
This writer feels that in her personal life, she avoids conflict as much as possible, however through her experiences of running group, she feels that she has gained understanding and techniques in managing conflict. In a group setting, this writer is able to model the safety to address conflict. Though this writer feels she has much experience in handling conflict in the group setting and is typically able to deal with conflict, it is still challenging and this writer must remind herself constantly that as a facilitator it is her responsibility to create a welcoming, friendly, supportive environment and with that comes responsibility to diffuse and address
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This writer believes an effective strategy is to encourage members to share and explore their avoidance and hesitative behavior and their reactions. This writer would suggest for members to be mindful of their avoidance behaviors and what they are getting from being hesitant or avoiding.
Icon 11: Question 2 (p. 43)
2) What intervention might you make with SusAnne, and what would you most hope to accomplish with it?
This writer’s intervention with SusAnne would be to allow SusAnne to identify and share more about the wall. This writer would ask SusAnne what the wall does for her in her life and what it helps her with. This writer would challenge SusAnne to identify how the wall might impact her and how her life would be different if the wall were not there. This writer’s hope would be that SusAnne would explore and find potential answers to what the wall means to her and recognize if she is paying a price for having her wall and her reasoning’s for keeping it.
Icon 12: Question 1 (p. 45)
1) If Andrew declared he was tired of feeling locked up and wanted to be different, how would you pursue work with

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