Listening not only enables one to collect needed data it will show the client your interest. Listening skills or attending behavior include visual contact, vocal qualities, verbal tracking, and body language. No client will be the same or have the same situation, so it is important to adjust listening skills. Making the appropriate eye contact when listening or speaking is the visual contact of attending skills. In Northern-European American culture making more eye contact while listening is seen as a sign of interest. Then on the other hand making less while speaking to the client. Though, it is important to understand that not every culture practices this type of eye contact. Researching unfamiliar cultures customs will help prepare the interviewer/counselor for the first session. For instance African Americans prefer to make more contact while talking and less while listening. While keeping cultural differences in mind, individual differences will often be greater. Taking individual differences into consideration will help with the next attending skill, vocal
Listening not only enables one to collect needed data it will show the client your interest. Listening skills or attending behavior include visual contact, vocal qualities, verbal tracking, and body language. No client will be the same or have the same situation, so it is important to adjust listening skills. Making the appropriate eye contact when listening or speaking is the visual contact of attending skills. In Northern-European American culture making more eye contact while listening is seen as a sign of interest. Then on the other hand making less while speaking to the client. Though, it is important to understand that not every culture practices this type of eye contact. Researching unfamiliar cultures customs will help prepare the interviewer/counselor for the first session. For instance African Americans prefer to make more contact while talking and less while listening. While keeping cultural differences in mind, individual differences will often be greater. Taking individual differences into consideration will help with the next attending skill, vocal