Case Study: Novotel Auckland Ellerslie Hotel

Superior Essays
Hotel: Novotel Auckland Ellerslie Hotel
The hotel is known as their quality of their service of the customer and the better hospitality to the consumer is reason of the many tourist attraction in all over the world in the New Zealand.
Waste management:
Novotel Auckland Ellerslie Hotel use to operate a glass, plastic bottle and paper as the recycle policy. They use to reuse their most of things and it also helps them to work for the eco-friendly and as well these also help in the business that they can work for their environment as well. It is responsibility of the hotel that the hotel should reuse the most of the things in the business. as they can work on the less wastage in the business. (k, 2010)
Water management:
Novotel Auckland Ellerslie
…show more content…
Include Qualmark environ rating.
It is necessary and heavy demand of the people of the new Zealand and other world that the we use the eco-friendly product in the business. Make the environment better as possible. Without any doubt, if we want to fresh healthy and give better place to live to our upcoming generation than we have to take the good steps that makes the environment more better to survive. In the above we had explain about the Novotel Auckland Ellerslie Hotel environment policy towards their business and other hotels that they need to follow in their business. (Agar,
…show more content…
In the hotel business, we can say that the customer comes for the various reasons in the business. The hotel use to do various work to attract the maximum customer toward their business. The better quality of the hotel service that helps the business to most of their hotel booked.
As the 4+ star is given to the hotel that shows that the hotel is provide a good level of the service and they can easily attract the most white collar and high-income people towards the business. as the start of the hotel increase the quality and service of the hotel is increase and the price of their service goes high. (k, 2010)
The hotel is famous for their quality of the service that hotel work with the most of their quality service. The hotel is also get famous for their value based strategy in the hotel as the hotel provide the quality of the service that does not charge much money from their consumers. (Agar,

Related Documents

  • Improved Essays

    The hotel industry is a very competitive segment within the hospitality industry. Top executives of hotel companies such as Hilton, Marriott, Hyatt, and IHG performance is judged by their stakeholders. The stakeholders judge these top executives on how fast and big they can grow their company. This can be done by creating new brands to get different customers into the hotel, along with maximizing the wealth of the company by bring in more revenue. The more revenue brought in will later result in higher stock prices.…

    • 940 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    An array of products have been availed by the organization to ensure customers have a wide choice and these have been mainly due to the innovative nature of the organization. The level of innovation within the hotel remains relatively high and is key contributing factor to the success of the hotel in attracting…

    • 1291 Words
    • 6 Pages
    Improved Essays
  • Great Essays

    Four Seasons

    • 1540 Words
    • 7 Pages

    emphasizes the role of people. It is believed that a united effort and cooperative work lead to high customer satisfaction. Therefore, F.S. would be able to reach its goal of being recognized as the finest hotels and resorts in many locations. In 1999, F.S.…

    • 1540 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    Hilton Worldwide seeks to apply innovation, quality, and service in each brand while using natural resources responsibly and maximizing their economic value (Hilton Worldwide). The corporate philosophy is supported by their mission statement, “to be the most hospitable company in the world – by creating heartfelt experiences for guests, meaningful opportunities for team members, high value for owners and a positive impact in our communities” (Hilton Worldwide). Hilton takes care of their internal and external guests alike through the experiences and opportunities available to them. In order for Hilton to accomplish their goal of being the most hospitable company in the world, they have applied various strategies and amenities to their properties…

    • 770 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Innovation in tourism and hospitality industries take account of all the details of formation and improvement of creative ideas or enhancement of better tourism services which leads to a higher customer satisfaction, more operative managerial policies, higher profits and lower cost of production. Hence, innovation in tourism and hospitality industries is related to creative notion on easier problem solving, value-adding methods and operations of more effective or distinctive ways while producing and delivering the tourism product to the final consumers. Innovation enhances the social and economic growth of the individual businesses, which is the ultimate goal of every business. Therefore, this also leads to economic development of the nation as a…

    • 1231 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Modern Tourism Case Study

    • 970 Words
    • 4 Pages

    The brands of large and international hospitality firms reassure consumers that the standards and system will be the same everywhere. The growth of internet has also enabled small tourism enterprises to promote themselves effectively in competition with big brands. However, this has ultimately improving the sector. This is according to DR SK CHEUNG. THE BENEFITS OF BRANDING AND BRANDING…

    • 970 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    With the concept of Sucimurni which means purity of spirit, well-being and health, this concept encourages true rejuvenation of both body and spirit. This thus is the one of the most preferable hotel in Terengganu as the guests especially from the overseas could experience the culture of Malay. As the hotel begin to grows, an adjust and development need to suite with the new environment, so as its core competencies also change and adjust. The hotel can fully utilize its natural resources and relate them to new opportunities to attract more tourists. Tanjong Jara Resort were focused on their specialty in giving a best service and experience to their guests and continually worked to build and reinforce them, their products were more advanced than those of their competitors around Dungun, Terengganu.…

    • 1277 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    (Forbes, 2012) In the light of research by Herzberg, the democratic leadership style tends to improve the motivational level of the staff as they feel more committed for the successful objectives and strategy of the organisation. Therefore, by implementing the democratic leadership style the employee will firstly feel that they are important as their opinions are being taken into consideration. For example if the leader are about to decide whether to set a low or a high price about the services they provide and the employees are involved in that particular decisions, they will feel more important and motivated if the profitability of the hotel is successful. (Stimpson,…

    • 4474 Words
    • 18 Pages
    Improved Essays
  • Improved Essays

    Their goal was to increase their loyalty members. In an opinion of my own, I would say this is a great tactic and great shift of target market for their business since they are already making a 26% increase of profit over a few years. Multiple corporations are starting to use their consumers into their advertisement. Because of this new tactic many consumers feel as if they are part of the business growth. This is why this is a great approach for the Marriott because they emphasize their loyalty member’s experiences when they are traveling and staying at the Marriott.…

    • 701 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    The tourists that choose the high rated accommodations spend more time at the hotel or resort this is because they would like to use as much as the amenities that are offered, also the guests would be treated in a much more pampered stay as they are paying more. Also staying at a high rated hotel services are offered much faster, 5 stars’ hotels mainly offer a 24-hour receptionist, 24-hour maid, assistant services, room service, mini bar and safe, free Wi-Fi access, laundry service, gym, spa, personal care products and finally a business center. However, the 4 and 3 star rated hotels only offer quality amenities rather than the luxurious ones, the 2 and 1 star rated hotels only offer basic accommodation these star rated hotels are mainly used by people who often spend their time outdoors then…

    • 908 Words
    • 4 Pages
    Improved Essays