Online dispute resolution

A Review of Studies on Conflict Abstract: This paper classifies conflict talk into two types — explicit conflict talk and implicit conflict talk, then reviews previous studies of each. The review of explicit conflict talk is done from three perspectives — causes, development and effects. Study of implicit conflict talk is still in its infancy, therefore, some topics for further study have been suggested. Key Words: conflict talk, explicit conflict talk, implicit conflict talk 1 Introduction…

In the given case of CEO of the midsize urban hospital who is accused of violating the collective bargaining contract with the union, one must take into consideration that former had acted on own thoughts without consulting anybody and hastily took the decisions. Also, according to the comments made by the union steward, it seems that the interpersonal relationship between the management and the union is more inclined towards the negative side. Despite the fact that National Labor Relations Act…

are in the business of selling aftershave lotion online. Chris asked the manufacturing company Novelty Now, established in Florida, to substitute a non-FDA approved ingredient (PYR) to the original formula. Donald Margolin, a customer from New York, purchased this after shave and by using it, his face has adopted a permanent shade of blue. We will evaluate which jurisdiction this case falls under, as well as touch base on alternative dispute resolutions (ADR), the type of crime the companies…

Conflict in the workplace is a common occurrence that causes major disparities between employees. It is important to recognize conflict in a timely manner in order to maintain a healthy working environment. The discussion below will include the major causes of conflict in the workplace and my position on if conflict is always negative. The steps for preventing destructive conflict, negotiating conflict through a win-win solution, and avoiding pitfalls in the workplace will also be included in…

Conflicts are known as serious disagreements or an argument. To have a conflict is having you believe in something, but your friend or someone you know will believe in the opposite thing. In the stories, the characters will also face conflict. In “Farewell to Manzanar” by Jeanne Wakatsuki and James D. Houston and “The Bracelet” by Yoshiko Uchida, the characters face conflict when they’re forced to leave their homes. They’re both in similar situations but their reactions are different. This…

I. Introduction People are emotional beings with a tendency to experience and speak of conflict emotionally, or as Bodtker and Jameson put it, conflict is a fundamentally emotionally created and driven process (p.272). Galtung’s Triadic theory of Conflict Formation and Transformation is a very useful approach to analyzing conflict and managing it well in organizations. He theorizes that conflicts people have are born out of emotions we have towards certain events. His theory points out that…

With the indifference of some, the underlying cause of conflict is generally deemed to be a state of disagreement between separate parties, often overlooking the conflict within one's self. Likewise ,The book "The Sympathizer" by Viet Thanh Nguyen entails this idea, quite prominently. Within the story, the character expresses diverse qualities such as; resourcefulness, a steadfast mentality and deceptiveness, summarized by the importance of his role. In "The Sympathizer" , the context of which…

2015, p. 9). However, the resolution might lead to retaliation on the part of the store owner or the customer as both parties indicated they do not want to make an enemy of each other. Secondly, the matter could be settled by means of resolving through rights, which means the legal rights of the individuals are used as a mechanism for conflict resolution (McCorkle and Reese, 2015, p. 9). Although laws are clearly outlined, resolving through rights takes the resolution process out of the hands…

The text “The Rationality of Rage” by Matthew Hutson disclosed how rage affects others during three different types of negotiation: cooperative, competitive, and beneficial. The author revealed how many people don’t believe in anger benefiting anyone, but what if there was a strategic plan? One page two, anger grows when people felt undervalued and believe a profit would be received anger negotiation. This page divulges how anger is built up when people feel underestimated; therefore, during the…

Negotiation is a simple way to process in making business deals, managing working relationships with others and resolving conflicts. I am glad I took this class to learn how to become a better negotiator when negotiating with people because it had benefited me in my daily life. From the beginning of the semester to now I had improved my skills in negotiating with people and learn how to negotiate with people in different cultures. Through out the semester I had learned how to prepare a…