Dispatcher

As a dispatcher, being able to multitask is essential to doing their job right; they have to listen to everything the caller is telling them while giving first responders information about the situation (Runzel). A key to always remember as a dispatcher is to expect the unexpected. One moment they can be answering an accidental 911 call and the next they can be receiving a phone call from someone whose life is on the line. Dispatchers have to know police officers codes to keep them safe and know the severity of the situation the officers are responding to. There are not just mental responsibilities, but physical responsibilities as well. They are expected to sit for long periods of time; eight to twelve hour shifts are typical in the life of a dispatcher, some agencies may even have them working twenty-four hour shifts (“Police”). Being able to turn and reach for files as fast as they can is essential because when someone's life is at stake, every second…

and maintaining contact with the flight dispatcher to ensure a punctual departure. Dispatch Dispatchers play a significant – if not the most important – role in a ground handling agent’s operation. They are the main point of contact for flight crews and are responsible for the timely turnaround of an aircraft by arranging for all the services required by the airline and the flight crew. Such services include, and are not limited to, stairs, buses, lavatory & water trucks and GPU units. In…

Being an emergency dispatcher is not an easy task. People mistake the job of an emergency dispatcher to be easy since their primary responsibility is to answer phone calls. However, it is forgotten that these calls pertain to traumatic situations in which the dispatcher must remain calm for the sake of the caller. Despite the training dispatchers receive to remain calm, collected, and professional during all aspects of any call, they are not truly prepared to handle the stress that accompanies…

A semi just wrecked and there is a fluid that is all over the highway. There are cars upside down and people are hurt. What do you do? More than likely you are going to call 9-1-1 for help. 9-1-1 Dispatchers will ask a series of questions to find out which emergency personnel to send out. These personnel are called first responders. First responders come in contact with a variety of different incidents. They are trained to use systems for identification of different hazardous materials and…

two-engine airplane, a takeoff alternate has to be no more than 1 hour of flight with one engine inoperative in still air. For a plane with more than 2 engines, takeoff alternate has to be no more than 2 hours of flight in still air with one engine inoperative. If a dispatcher determines that a takeoff alternate is required he or she would have to look at different charts such as Weather Depiction Chart to determine which airfield has favorable conditions for landing. After picking a suitable…

profession of men and women that work together to protect and serve the communities they work in. To protect and serve, is a guiding and foundational statement for persons working in law enforcement including correctional officers, dispatchers, and narcotic detectives. (Correctional officers monitor inmates who have been deemed to be a danger to society, for the crimes that they have committed.) Correctional officers protect the…

Dispatch (EMD) is a system structured around the use of medical dispatching priority cards using key questions, giving pre-arrival instructions, and implementing dispatch priorities. Dispatchers are trained to ask specific questions such as patient’s age, level of consciousness,…

T&L Medical Transportation owners and dispatchers are at a continuous battle over the daily operations of the company. One of the processes that they will need to consider implementing to stay strategically competitive would be upgrading their computer system. Therefore, for this process to occur the following steps will need to be executed for this to reach fruition in this organization. T&L Medical Transportation owners and managers will both need to be on the same page as far as…

On Saturday, 07/23/2016, at 1318 hours, Jackson County Dispatch received a 9-1-1 hang up. The dispatcher called the number back and made contact with Angie G. Neeley (F/W, DOB: 11/12/1977). Neeley told the dispatcher her teenage daughter, Megan D. Kenner (F/B, DOB: 12/14/1999) dialed 9-1-1. The dispatcher learned there was a domestic dispute between mother and daughter. Kenner left the residence on foot wearing a black batman t-shirt and black leggings. I arrived at the residence and…

I think in this case between Alameda, California and Zack’s, Zack’s family has the right to be upset with the town’s fire and police. Yes Zack wanted to take his own life but as a fire department we are there to try and save lives when someone is hurting. The news didn’t say anything that he had a weapon on him or the scene was unsafe to be close to Zack and try to calm him down to stop him from going towards the ocean. As for the town not wanting to pay overtime to its employee’s to get…