Being an emergency dispatcher is not an easy task. People mistake the job of an emergency dispatcher to be easy since their primary responsibility is to answer phone calls. However, it is forgotten that these calls pertain to traumatic situations in which the dispatcher must remain calm for the sake of the caller. Despite the training dispatchers receive to remain calm, collected, and professional during all aspects of any call, they are not truly prepared to handle the stress that accompanies this service job. Stress overcomes a dispatcher even before they answer a phone call. Some factors that may onset stress before the call are shift work, overtime, and the length of shift hours. Additionally, it must be remembered that emergency dispatchers
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15). This method requires an individual to grin at first while embracing the inner attitude of a smile, leading to happiness and peace. The individual will then advance to a bigger smile simultaneous to feeling the positive change within. With practice, the “Inner Smile” can be achieved without the awkward outward appearance. Perfecting this method benefits dispatchers since it makes them feel better from within, which will then work its way inside out. Typically, how one feels inside affects how one will react to outside …show more content…
A major stress reliever is exercise. Exercising for at least ten minutes each day can aid attitude improvement and modification. Meditating also helps relieve any stress by clearing the mind and sitting in complete peace and tranquility. Additionally, some dispatchers may find it beneficial to keep a journal or write down a “thank you” list. Writing causes an individual to reflect and explore new manners of handling the situation in comparison to how they did. Maintaining a “thank you” list shifts a dispatcher’s focus from all the negative experiences to positive blessings they may receive from the job. Instead of obsessing over what could have gone better, dispatchers can remind themselves that being brave enough to continue in this job really betters the life of the person on the other end of the
15). This method requires an individual to grin at first while embracing the inner attitude of a smile, leading to happiness and peace. The individual will then advance to a bigger smile simultaneous to feeling the positive change within. With practice, the “Inner Smile” can be achieved without the awkward outward appearance. Perfecting this method benefits dispatchers since it makes them feel better from within, which will then work its way inside out. Typically, how one feels inside affects how one will react to outside …show more content…
A major stress reliever is exercise. Exercising for at least ten minutes each day can aid attitude improvement and modification. Meditating also helps relieve any stress by clearing the mind and sitting in complete peace and tranquility. Additionally, some dispatchers may find it beneficial to keep a journal or write down a “thank you” list. Writing causes an individual to reflect and explore new manners of handling the situation in comparison to how they did. Maintaining a “thank you” list shifts a dispatcher’s focus from all the negative experiences to positive blessings they may receive from the job. Instead of obsessing over what could have gone better, dispatchers can remind themselves that being brave enough to continue in this job really betters the life of the person on the other end of the