Patient Centered Care: Objective Vital Components

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Patient centered care has become the main goal for health systems across the nation. According to Greene, Tuzzio, and Cherkin (2012), the Institute of Medicine (IOM) defines patient centered care as care that is respectful of and responsive to a patient’s individual needs, preferences and values. It is needed in personal, professional, and organizational relationships. According to QSEN (2014), patient centered care consists of knowledge, skills, and attitude. However, patient centered care also consists of communication, cultural sensitivity, and leadership. Without these key components, patient centered care is unachievable.
As a healthcare professional, one should set a defined objective for providing patient centered care. An objective
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Knowledge allows us to acquire a knowledge base of medical care, culture, health practices and beliefs (Murphy, 2011). Without knowledge there is poor communication and the key to patient centered care is maintaining effective communication. As a nurse, we are listeners, leaders and knowledgeable, skilled professionals. We are the most frequent point of contact for patients so we must possess the knowledge to answer questions and skills to meet the recognized needs.
The core values of skills allows the nurse to effectively communicate using simplified terms to facilitate patient understanding as well as communicating the patient’s needs, values and beliefs to the rest of the health care team. According to QSEN (2014), knowledge is needed to integrate the understanding of multiple dimensions of care. When patients are involved in the decision making process the nurse can effectively assist with making educated decisions reflecting their values, preferences and
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There is a direct relationship between leadership and quality of care. Strong leadership is extremely important to patient centered care (Cliff, 2012). A leader is often needed to implement a patient-centered plan of care and ways to implement and evaluate that plan (Cliff, 2012). At Katz, the leader is often the nurse. The nurse is constantly monitoring and evaluating the patient and her baby’s status. She spends most her time with the patient explaining and implementing the plan of care. However, part of her responsibility is be engaged with the health care team to collaborate and implement that plan as well. When the patient’s comfort level is altered due to painful contractions the nurse reports to the residents and physicians who can make arrangements for epidural pain management. When the patients enters active stage of labor she communicates with the nurse and the nurse calls for the physicians who are able to examine the patient and determine whether it is time to push the baby out. It is essential to patient centered care that the health care providers communicate effectively and collaborate to provide an optimal experience for the patient.
The insight of the role of the professional nurse with patient centered care that I gain is that the work environment in which nurses provide care to patients can determine the quality and safety of patient

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