While many people think of dining room service information exclusively for high-end restaurants and extravagant hotels, the information regarding remarkable service and service recovery can be found at any food establishment that interacts with the public. Taco Bell, providing fast and friendly service is a must. If a …show more content…
A manager can give a guest who had problems with their meal a discount on their meal and/or give them a coupon for free appetizer or dessert for the next time they visit. While this can seem like a major issue of losing money by giving discounts, it is extremely important for a restaurant to keep its customers and to give them a good experience. Guests who have enjoyed their meal and service will likely return while guests who don’t enjoy their meal probably will not return, plus tell their friends about their bad