Positive And Negative Effects Of Informal Communication

SUMMARY (ABSTRACT)
Now days it is seen that informal communication is a very common practice in organizations. Informal communication includes gossips, false reports, hearsay, and rumors. Informal communication can play both positive and negative impact on an individual. To review the impact we conducted this research to view how much informal communication effects people working in an organization. A survey was done, with total of 200 participants from which 125 were males and 75 were females they were randomly selected working in different departments of an organization to reduce the percentage of biasness. A questionnaire was made having total of 9 questions and Microsoft Excel was used to analyze the data that we collected from our research. …show more content…
Research results showed satisfaction of respondents by their organizational communication procedure. Including management informing the employees, their source of information for the employees, results we got from informal communication and a complete evaluation of informal communication from employees prospective of an organization. Data analysis showed informal communication can cause both positive and negative effects on an employee working in an organization. If the reports/ rumors are positive it will have direct effect on the employee resulting in increase in self esteem, boost of confidence level and increase in motivation towards working; whereas when we look at negative reports/ rumors it will cause lack of self esteem, low level of confidence increases absentee which will have direct effect on the work efficiency of the employee and eventually resulting on having a negative effect on the organization’s