The Importance Of Effective Communication In The Workplace

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Effective communication is at the core of any successful business. It creates a sense of transparency in the organization. This allows trust to flow throughout employees at every echelon. It helps to spike increases in productivity and the flow of work becomes much smoother. When employees are in the dark about what is going on in a company they can become stressed and develop a sense of insecurity which results in a great deal of tension in the workplace. Effective communication allows for an organization’s employees to take a strong sense of pride in their work and for them to feel like an important part of the team. The United States Army’s Auditor General, Randall Exley, had this to say about communication in the workplace, "Whether it …show more content…
By meeting with these groups individually, employees are more likely to voice concerns they may have with management. This will allow upper management to tailor workshops or training programs that will enable middle management to better engage employees and make them more aware of concerns. An example of these types of meetings as mentioned in Skidmore-Williams’ (2013) article “Communication Provides Foundation for Being a ‘Best Place to Work’”, The auditor general and his executive team regularly visited field offices for town hall meetings and separate group meetings with staff members and with supervisors. Companies like Recreational Equipment (REI) use a more modern way of meeting by using social media as a platform to meet with employees and let them voice their concerns in what they call their “company campfire” (Vorhauser-Smith, …show more content…
Workplace surveys are used as a tool to help management identify communication issues that may be pertinent in their organizations. These surveys will give an employer a snapshot of how employees feel about their place in the organization. Whether they feel as if they are a valued member of a team and if their skills and knowledge are a valuable asset to the team. The benefits of a well conducted employee survey include: improved employee satisfaction, lower turnover, reduced absenteeism, less infighting, increased trust in management, reduced inefficiency and higher customer satisfaction ("Employee Communication Surveys,"

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