Communication is one of the most underestimated weapons in an organisation. While most firms focus on their business strategies, the prime concern lies amongst the employees and their poor communication skills. An ideal set up of any organisation would be effective communication between different departments to capitalize the strength and overcome the weaknesses so as to improve the overall health of the organisation as well as maintaining the morale of the employees (Dennis Tourish and Owen Hargie, 2004). Every department is dependent on the other whether directly or indirectly as such it is essential for each and every employee to realize that one cannot survive in isolation.
Inter-departmental communication breakdown occurs in different …show more content…
A very understandable synopsis is where two fundamentally different hemispheres interact (Schutz & Bloch 2006). In such a case there is an inherent possibility of a breakdown of inter-departmental communication. This scenario can be further understood with the help of an example. For instance, consider the credit team of a bank and the sales team of a Bank to be these two hemispheres. The sales team is driven by a ‘maximum sales’ motive, whereas the credit team is a checkpoint to filter all the good and bad loans. All the possible sales suggested by the sales team do not necessarily materialize as the credit team has to ensure about the financial status of the borrowing party, the credibility of the borrower, the possibility of recovering the money and so on. As such, there is a very distinct difference in the manner of which these two departments function and communication between them in still inevitable. With these different goals and targets by which they operate, interdepartmental problems are …show more content…
There can be no company without manpower and firms have realized that people are an integral part of a firm irrespective of the rapid technological advancement. There are various attributes of people as individuals that effortlessly cause communication barriers between departments. People take pride in being different from another and this belief of being different or the quench to be unique, forces them to retaliate. There are numerous facets of employees that come in the way of the overall good health of the organisation. Cultural difference is an extremely underrated virtue here (Edgar H. Schein 1999). On one hand were firms propagate their cultural diversity, more than often it is the concept of people of different mindsets, backgrounds and mannerisms working together that cause the avoidable friction (C Kirchmeyer, A Cohen 1992). Apart from the cultural mismatches, each of their personal intentions over and above that of the firms as a whole comes in the way of the possibility of inclusion (Appelbaum, S.H., Shapiro,B, 1998). Ego issues cannot go unnoticed in a firm. Not every employee is working for the organisation. He or she takes pride in their designation to such an extent that they subconsciously let ego take control of the mind and actions. Individuals contribute to inter departmental communication gaps to a great extent primarily due to their inherent beliefs and perceptions of other
Inter-departmental communication breakdown occurs in different …show more content…
A very understandable synopsis is where two fundamentally different hemispheres interact (Schutz & Bloch 2006). In such a case there is an inherent possibility of a breakdown of inter-departmental communication. This scenario can be further understood with the help of an example. For instance, consider the credit team of a bank and the sales team of a Bank to be these two hemispheres. The sales team is driven by a ‘maximum sales’ motive, whereas the credit team is a checkpoint to filter all the good and bad loans. All the possible sales suggested by the sales team do not necessarily materialize as the credit team has to ensure about the financial status of the borrowing party, the credibility of the borrower, the possibility of recovering the money and so on. As such, there is a very distinct difference in the manner of which these two departments function and communication between them in still inevitable. With these different goals and targets by which they operate, interdepartmental problems are …show more content…
There can be no company without manpower and firms have realized that people are an integral part of a firm irrespective of the rapid technological advancement. There are various attributes of people as individuals that effortlessly cause communication barriers between departments. People take pride in being different from another and this belief of being different or the quench to be unique, forces them to retaliate. There are numerous facets of employees that come in the way of the overall good health of the organisation. Cultural difference is an extremely underrated virtue here (Edgar H. Schein 1999). On one hand were firms propagate their cultural diversity, more than often it is the concept of people of different mindsets, backgrounds and mannerisms working together that cause the avoidable friction (C Kirchmeyer, A Cohen 1992). Apart from the cultural mismatches, each of their personal intentions over and above that of the firms as a whole comes in the way of the possibility of inclusion (Appelbaum, S.H., Shapiro,B, 1998). Ego issues cannot go unnoticed in a firm. Not every employee is working for the organisation. He or she takes pride in their designation to such an extent that they subconsciously let ego take control of the mind and actions. Individuals contribute to inter departmental communication gaps to a great extent primarily due to their inherent beliefs and perceptions of other