The ability to communicate …show more content…
Communication is a process, which involves sharing of information between people through a continuous activity of speaking listening, and understanding.
Or
It is the giving receiving, or exchange of information opinions or ideas by writings, verbally, non-verbally visual means, or any combination of the three, so that the material communicated is completely understood by everyone concerned.
Importance of communication
Many writers have identified the advantages of good communication:
7) Leads to personal effectiveness.
8) Helps to network with people.
9) Influences motivation for enhanced performance.
10) Builds better understanding between boss and …show more content…
In a business setting it can take place between two people or within groups of any size, at every level of every kind of organization face-to-face communication is the oxygen in the life-blood of business and public service organizations. Despite the efficiency and speed of modern telecommunications-essential in their way- there is no totally acceptable substitute for people talking and reacting in close, direct contact.
Why many people prefer face-to- face communication
1. This medium provides people with ‘a total impression’ in a way that written communication or telephone calls do not.
2. The medium permits instant feedback.
3. Allows non-verbal usage.
Factors affecting face-to-face communication
• Plan beforehand- have supporting notes and documents to hand.
• Explore opposing points of view look at the situation from the other point of view and have counter-arguments ready if needed.
• Check out the location of the