Express Yourself: What NOT to Do in the Digital Environment Worksheet
Student Name: Nicole Lynady
Purpose: Use this worksheet to identify and explain styles in which we communication.
Prepare: Read module five in your textbook, and complete the “Express Yourself: What NOT to Do in the Digital Environment” activity.
Write: In question 1 and 2, you will discuss formal and informal communication and give an example of how you use each of the styles of communication. Below question 1 and 2, there are three scenarios. For the first two scenarios you will indicate where the errors are within the content, why they are inappropriate, and how to correct the communication so that it is appropriate. In the final, and third …show more content…
The way you talk or write to a friend or family member will often be much different from how you write or talk to your instructor or employer. Effective communication is powerful and can lead to opportunities and stepping stones to success. Reflect on the some of the similarities and differences between informal and formal communication and then start by answering questions 1 and 2 below.
1. In your own words (at least 3-4 sentences), define formal and informal language.
Formal language is used mostly in a professional way. If I were talking or emailing my professors, coworkers, or my boss I would use formal language. If I were talking to family or friends, I don’t need to speak in a professional way. I can use informal language when talking to people that are close to …show more content…
Identify at least 3 of the errors that you see in Thomas’s response. Explain why these are errors are inappropriate and what you would do to correct the communication (at least 5-6 sentences). Thomas addressed his professor by her first name, which should never be done unless she has given her permission. He also uses all capitalization, which is shouting. He should not shout in an email that calls for formal language. Thomas is also very demanding in his email. He tells his professor what to do, instead of explaining the mistake he had made, and asking her if there was a way to still receive points for his work.
Scenario 3
Jennifer is a supervisor at the local supermarket. Unfortunately, she has to terminate Stacy. Reflecting on module 5 and various forms of communication, how should Jennifer go about having the conversation regarding termination with Stacy? Explain your rationale (at least 5-6 sentences).
Jennifer should have a face to face meeting with Stacy to deliver the news of her termination. If you are going to deliver bad news to someone, you should always deliver the news in person. This would be devastating news to hear, but it would be even worse if it were delivered through email or text. Stacy deserves to hear an explanation on why she is being terminated. She also deserves the common decency of being told to her face in