One memorable positive experience was with a mother who brought her son because of an asthma attack. She was frantic and too emotional to communicate with us. I worked closely with my preceptor to calm the mother down and proceed with treating her child. We had all the tools needed to treat her son at the urgent care clinic. After successfully treating her son, we sent them both home as happy mother and son. Another good experience was with an elderly gentleman who had shortness of breath. He was recently diagnosed with COPD (Chronic Obstructive Pulmonary Disease) due to smoking and was trying to quit his habit. Not only we did treat his shortness of breath, but we also educated him with solutions to help him successfully quit. I saw him a few times during my time at the clinic. Each time he was more energetic. …show more content…
I once had a patient who came to the clinic for the medications for his back pain, which was caused by a work injury several years ago. He was very aggressive and verbally abused me to the point of scaring me. My preceptor came back, and he tried to talk the patient down and firmly refused to give him pain medication. That was the first time I ever dealt with an aggressive drug-seeking patient.
Another emotionally charged experience involved a teenager who came in with injuries to his forearms. He said they were from falling off a bike but by pressuring him, he told us he was beaten up by his stepfather. We had to keep him in the clinic and contact child protective services. It was an emotional roller coaster that I never experienced before, but a necessary part of my