Keeping your customers happy, a large proportion of a company’s headaches are caused by customer complaints; valid complaints lead to product improvements, but managing customer expectations and experiences is difficult. A business that excels know their customers as well as they know their own families, perhaps even more so. It should be clear that thoroughly knowing and understanding our customers and delivering what they want is the ultimate key to success. In conclusion, whether our sales are increasing, are flat or declining, we should, without fail, spend quality time with our buyers to understand what’s on their minds and respond appropriately and what better way than to have them as
Keeping your customers happy, a large proportion of a company’s headaches are caused by customer complaints; valid complaints lead to product improvements, but managing customer expectations and experiences is difficult. A business that excels know their customers as well as they know their own families, perhaps even more so. It should be clear that thoroughly knowing and understanding our customers and delivering what they want is the ultimate key to success. In conclusion, whether our sales are increasing, are flat or declining, we should, without fail, spend quality time with our buyers to understand what’s on their minds and respond appropriately and what better way than to have them as