Customer Service Agent May Be Jolly And Friendly Essay

1086 Words Nov 30th, 2015 null Page
Have you ever been insulted by a customer service agent? You are probably wondering whether that is

even possible. Well, it does happen. Customers care agent may be jolly and friendly over the phone, and

when you pay them a visit in their offices, they are probably the most pleasant people that you have

ever met. They also suffer burnouts like everyone and get stressed by everyday issues too. However, as

an entrepreneur you would not want your customers being harassed by your customer service agents.

As a matter of fact, it is important for all businesses to address customer complaints promptly and

effectively. They should ensure that their customers receive excellent service at all times. The goal is to

ensure that your customers remain loyal to your business with no reason to prompt them to follow your

competitors. It does not matter whether you are doing business online or you are handling a normal

business, this is of utmost importance for any business.

Source: clientheartbeat.com

For online businesses, search engine optimization is the target to achieve. Search engine optimization

considers the amount of traffic that is being directed towards a specific website. A site that is receiving a

lot of traffic is considered reliable. This is the reasoning behind the whole process. Now, there is no way

that you will be receiving a heavy flow of traffic if your customers are not getting the service that they

expect. You should target to have such good…

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