Strong communications skills are vital in nursing. Communication is the base of a relationship between a nurse and a patient; it can be one of the most powerful tools used in the nursing field. “Socializing is an important initial component of interpersonal communication.” (Perry, Potter, Stockert, Hall, 2013, p. 315). A patient’s first impression is often made from social communication, and starts the moment they enter a care setting.…
In hospitalized adults, how does nurse-to-nurse bedside shift change report compare to non-bedside shift change report affect patient and nursing satisfaction during medical-surgical ward duration of stay? A Successful Method of Bedside Shift Change Report. In this research, implementation of better communication between patient and nurses brings greatest accomplishment for better health outcomes. With an inevitable change in nursing, nurses are challenged to perform their duties and scope of responsibilities beyond their capabilities at any given times. A competent nurse strives to provide a higher quality of patient’s care.…
Patient safety, satisfaction, and nursing teamwork can grow as a direct result of moving shift report from the nurse’s station to the bedside. Nursing is an ever-changing field, and patient needs are ever changing as well. Bedside shift report is a step in the current direction nursing is heading towards. “The Agency for Healthcare Research and Quality (AHRQ) defines BSR as “An opportunity to make sure there is effective communication between patients and families and nursing staff.” It also states that one of the rationales for BSR is the creation of an environment where patients, families, clinicians, and hospital staff work together to improve the quality and safety of care.”…
From Recording to Real Time The behavioral health unit in Promise Hospital is committed to providing high quality mental health services to a culturally diverse population. Amidst the pressure and high levels of stress, mental health nurses pride themselves with cultural competence and ability to deliver appropriate care in a challenging environment. In an effort to continue its mission of rendering “the highest quality of professional and compassionate care” (Promise Hosptital, 2014) to clients and their families, certain areas that are believed to benefit from a change process have been identified.…
Effective communication involves many aspects. Leaders on the nursing care team must be sure to communicate their expectations, limits, and appreciation of each role on the team. This framework sets the stage for effective team work and effective team work is a basic…
I totally agree with your point, that a nurse case manager must communicate with the IDT members both orally and written form using “clear, concise, and effective written, electronic, and verbal communication” (Chamberlain College of Nursing, 2015, p. 27.) It is crucial that the information that is discussed in a care plan meeting, pertinent to patient care, must be transcribed to a written form, so it can be easily accessible for other health care members. Written communication can be done through written care plans which contain all the realistic goals of the patients and families. Also, “documents interventions and nursing outcomes according to professional standards and work unit policy” (Chamberlain College of Nursing, 2015, p.…
This communication allows for a better way to personalize the care for each patient as the day shift nurse is aware ahead of time of the concerns the patient may have. The second attribute that was demonstrated during the interaction was organization. The night nurse had her notes organized on a piece of paper and there were no other distractions while the report was being giving allowing for the day shift nurse to obtain all the information she needed. Furthermore, the day shift nurse organized her notes on her piece paper so she knew what she had to accomplish for her patients during her shift.…
The specific aim statement of the CNL project is to have 80% participation of all the nurses with bedside shift reporting, improve nurse satisfaction score with shift handoffs by 25% within 6 months. The overall global aim is to improve the nurse-to-nurse communication and collaboration during shift handoffs at Rosewood Care Center’s sub-acute unit. Improving the nurse-to-nurse communication will lead to improved patient care, reduction in errors and near misses, greater nurse satisfaction, and eventually improved…
Transition of care Edna Joseph Grand Canyon University NURS -502 Brief description of the problem and the middle range theory that could be applied Working in a private physician group, transition of care is one of the several issues that this practice is facing currently. Transition can be defined as the transfer of a patient from the hospital to home. When patients are discharged from the hospital after being treated for a chronic illness, ineffective transition can be a challenge.…
Cindy, Wow! What a whirlwind year for 2016….with perpetually moving forward projects, commitments and workload! First, you were doing double duty at the beginning of the year, covering for me while I was off with knee replacement recovery. You did this with grace and your everlasting happiest place on earth approach, despite adding the complexities of the programs to your daily work life.…
Communication is an essential part of any job. It doesn’t matter if you are working behind the counter at McDonald’s or taking care of a critically ill patient, you need a basic form of communication. However, to be a professional nurse, it is imperative that you become a respectful team player by means of effective communication. (Kupperschmidt, Kientz, Ward, & Reinholz, 2010) Change of shift can be an extremely busy and stressful part of the day for any healthcare provider. The information that needs to be translated to the oncoming shift can be arduous and time consuming.…
Bedside Shift Report The practice of shift report is where nurses hand over patient care and responsibility to the oncoming nurse. During this time proper communication of information is vital. Increased acuity amongst patients suggests the need for change in practices. Considering this increased acuity, providing patient centered care often becomes challenging for nurses.…
Within the local hospital, continual complaints of non-comprehensive and inadequate end-of-shift reports stands out as a chief concern. With the concern of inadequate handovers, the concern of poor communication among nurses in the medical-surgical department and a lack of teamwork also are noted. A voiced concern among nurses about the amount of errors rooted in poor communication within the facility also sparks interest into a change to improve communication processes. Therefore, the facility recognizes a need for change and willingness to attempt to improve the patient handover process. Additionally, a large number of new graduate nurses and new hires have occurred…
T. Jasmine (2009) discuses two important aspects of therapeutic communication- listening and exploring. Listening as a therapeutic communication technique demonstrates that the nurse is genuinely interested in the patient. When listening to a patient the nurse and nursing student needs to be aware of how their body actions are being portrayed. Posture, facial expressions, and eye contact can be perceived in a positive or negative way to the patient (para. 12). One of the viewpoints on listening mentioned in the journal is a reference from Stickley and Freshwater (2006) discussing how listening is something that the nurse needs to realize within themselves in order to improve communication skills: “listening to oneself and being constantly aware of ones own thoughts and feelings, posture and actions is vital in improving ones skills of listening to others” (Jasmine, 2009, para.…
After I reflect on my aim, I realised that it is too broad and I should just focus on improving the communication between the patients and the nurses using the bedside handover. I have also given a second thought about the alternative methods such as using whiteboard communication and Isobar handover system suggested by the ACSQHC (Australian Commission on Safety and Quality in Health Care, 2011; Wallis, Chaboyer, McMurray, Wallen, & Chang, 2008). However, these methods mainly improve the communications between the health professionals, not the patients. After exploring other strategies, bedside handover is still considered to be the best approach to rectify the miscommunication problem in SSU as it emphasizes on patient centred communications (W Chaboyer, McMurray, Wallis, & Chang, 2008). It indicates that I use the right solution for the right…