Student’s Name
Institution
Writer’s Choice: Assignment 3
Questions on Case 9.A
It is evident from the case study that Susan Mocsan is handling an employee with low self-esteem. The employee relies on positive evaluation and recommendations from seniors; something that Mocsan is aware of and is currently managing through a participative leadership approach. The stated strategy helps high ability-low motivation employees by inspiring them to build their confidence through a shared and supportive decision making approach. Evidently, Susan implements this governance style through mutual goal setting with the member of staff. The worker subsequently gains a sense of direction and a clear understanding of what Mocsan expects of an employee’s …show more content…
Likewise, numerous barriers to effective communication abound ranging from the organization size, reporting structure and the amount of information. In Tricia’s case, these restrictions entail improper listening habits, official language, information conveyance tools, employee perception, and feedback. To overcome the mentioned obstacles, Tricia employs a strategy of sitting down and talking face-to-face with new staff members besides walking around chatting with the other workers. Essentially, the identified approach ensures an efficient dissemination of information and the clarification of unclear aspects in a better way than a flier or a poster would have done. Similarly, Tricia entrusts the ‘old-timers’ with the responsibility of establishing a proper work culture within the organization and helping solve the language barrier. Additionally, Tricia constantly asks for feedback from employees to ascertain areas of improvement in the system. Eventually, this timely and accurate feedback informs her of employee awareness, developments, and their appreciation of efforts made towards the realization of