Xerox Case Study

Improved Essays
Case 2
Review Question:
1. How would Xerox define diversity? How has its definition changed over the years?
2. What are the seven reasons why Xerox should be motivated to diversity their workforce? Illustrate how Xerox shows it values workplace diversity.
3. Does Xerox embody or defy the “leaking pipeline” phenomenon? Why?
4. Research question: Compare Xerox to other Fortune 500 companies. How are women and minorities represented at the highest levels of each organization? How can these statistics be improved upon?

Xerox
At Xerox, Diversity equals Success. The equation certainly has worked for them! According to Fortune magazine’s annual reputation survey. Xerox is the world’s most admired company in the computer industry. According to Anne Mulcahy, Xerox Chairman and former CEO, “Diversity is about more than race and gender. It’s about more than numbers. It’s about inclusion. Diversity means creating an environment where all employees can grow to their fullest potential.” Xerox knows that employees with different ways of thinking, and different ways of perceiving the world, are employees who create innovative solutions. In a business like Xerox, whose lifeblood is fresh ideas, this variety of perpectives is a priceless resource-and a key to achieving critical business results.
…show more content…
In fact, nearly 5% of revenue is dedicated to Research & Development and Engineering. Says Mulcahy, “Investing in innovation was indeed the best decision. I’ve ever made. Despite the economic slowdown in technology spending, Xerox is still the prominent player in our industry, with a No. 1 reenue share. And at a time when we had a bunker-like mentality to save our company, we also empowered a small but entrepreneurial team to create our services business. Good thing we did. The offerings from Xerox Global Serices have never been more relevant for our customers, who are knocking on our door looking for any way to save money... We’re able to move quickly on these opportunities right now because we decided to fund innovation back then.” With recent annual revenue of $21.6 billion. Xerox is the world’s largest technology-and-services company specializing in document …show more content…
Theirs is a corporate culture of inclusion whose commitment to diversity can be traced back to its very first chairman, Joseph C. Wilson. Chairman Wilson took proactive steps to create a more diverse workforce in response to race riots in the 1960s. With then Xerox President C. Peter McCullough, Wilson called for increased hiring of African Americans in an effort to achieve equality among its workforce. Throughout the 1970s Xerox established an internal affirmatie action office and began to hire a significant number of minority

Related Documents

  • Great Essays

    Our company does not discriminate applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, and status. The company also accommodates employees with disabilities that follow the American with disabilities act with state and local law. Organization polices had five principal areas which included management leadership, education and training, performance and accountability, work life balance, and career development and planning. Through leadership they did research and tests before creating and the diversity program. For the education and training they did seminars and workshops to make employees aware of diversity in the workplace and have them understand the reason for having diversity in the workplace.…

    • 1901 Words
    • 8 Pages
    Great Essays
  • Decent Essays

    Meg Whitman Case Study

    • 769 Words
    • 4 Pages

    HA3-Homework Assignment: Application Exercises 1. Overwhelmingly, the CEO’s of the largest companies in the United States are white males, but women and minorities are making inroads. Identify a leader who is a member of a minority group and discuss the challenges that he or she faced and overcame.…

    • 769 Words
    • 4 Pages
    Decent Essays
  • Superior Essays

    This is not to say they no longer value diversity within their workforce; however, they are no longer taking prolific steps to demonstrate this value, as compared to other highly ranked organizations, and are no longer recognized for their diversity. Name one diversity law or piece of legislation. How effective has this legislation been at eliminating discrimination from the…

    • 1180 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    In the workplace, the role of gender, race and ethnicity can influence the effectiveness of the company's performance. Diversity in an organization involves the development of a work culture where people of different races, genders and nationalities can blend to achieve the same goals. By studying various groups, we can determine the effects of diversity and what particular gender dominates in the workplace. In our society, there are occupations that economists call “pink collared jobs.”…

    • 773 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    “While companies like Macy’s have made diversity a concrete criteria in their last few board searches, not all companies outline to recruiters that difference is a priority” (Fairchild, 2015). Then again, that may very likely be why the retailer is ranked so highly, versus “other” companies. The Coordinators Group plans to discuss diversity by exemplifying themselves as a group. The Coordinators Group members consist of multi-cultural backgrounds, along with informational diversity, which will assist the head group with creativity and perspectives.…

    • 594 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    Definition of diversity: Xerox Company former CEO Ann Mulcaly, 2009, argued that the diversity leads to innovative solutions, hence success. In 1960s, Xerox President C Peter McCullough, advocated for the racial equity in the workforce and increased hiring of African Americans. 1970s, introduction and enforcement of affirmative action, hiring of minority groups in significant numbers. 1980s increased emphasis on female and minority hiring, appointing Barry Rand, African American to position of minority president division.…

    • 283 Words
    • 2 Pages
    Decent Essays
  • Decent Essays

    Outsourcing Paper

    • 612 Words
    • 3 Pages

    1) Has your organization outsourced any processes or parts of your organization? Explain. Have any processes or procedures been offshored? How has this impacted your view of diversity? How has this impacted diversity in your organization?…

    • 612 Words
    • 3 Pages
    Decent Essays
  • Decent Essays

    Memorandum To: General Motors Leaders From: Gurjot Singh Date: 3/14/16 Re: Outstanding Commitment to Diversity in the Workplace CONFIDENTIAL I would like to take this opportunity to congratulate you, the leaders of GM, for an outstanding job for committing to diversity. As a result of this outcome, all of you have helped satisfy the legal requirements of promoting women and minorities into management positions per the 1984 agreement with the Equal Employment Opportunities Commission or otherwise commonly known as the EEOC. Hiring a diverse workforce shows that you have exceeded expectations that will motivate and help us thrive against the competition from the Germans and Japanese manufacturers.…

    • 500 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Diversity in the workplace allows an organization to explore multiple avenues of reasoning when dealing with work related situations. While several employees may have similar qualities…

    • 377 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    The topic that I conducted my interview over was how diversity in the workplace has a direct reflection…

    • 699 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Diversity In Health Care

    • 563 Words
    • 3 Pages

    I learned from a management course about corporate culture in four different levels of analysis; there are individual, group, organizational, and global. I see those levels in the real world of my workplace with different concepts. I am employed with Morrison Healthcare in INOVA Fairfax Hospital in Food Services. Morrison Healthcare is a subsidiary Compass Group North America, is a leader in food service management and support services for healthcare facilities. I have earned appreciation certificates and letters from different department directors, managers, supervisors, and patients.…

    • 563 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    In this case study I learned the importance of diversity in the workforce. Diversity has opened the door for innovation for Xerox by providing them with different cultures where everyone is welcome despite their sexual orientation, race, sex or religion. Diversity is not look upon as a bad thing with Xerox, it is the driving force of their business and it keeps them up to date with fresh new ideas. For instance, Xerox hired women who were seen as home makes and not as skilled workers and provided them with the skills and knowledge to perform their duties, but also recognized that they needed to balance work and family so they instituted the concept of "flex time". Xerox believed that women should not be victims of leaking pipeline and leadership double bind preventing them from moving forward and upward in their careers showing them to be weak.…

    • 837 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    Part B Diversity Analysis

    • 1381 Words
    • 6 Pages

    Part B Diversity dimensions Select and rank the dimensions of diversity that influence or could influence the success of your project, program or process (ranking 1=low importance; 2= important; 3=very important). Use the notes column to comment on the significance of the dimension and any related challenges or opportunities. Include references to the literature, EA/ACS codes or Australian law to further support your ranking score. I will analyse the dimensions in relation to (please tick one):  the customer/client workplace Note: Significant dimensions of customer/client diversity Diversity dimension Notes: Significance, impact, etc.…

    • 1381 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    The HR should conduct research on the latest HR practices that promote diversity. They must also welcome change, especially from younger and newly trained and employed personnel. Positive organizational change is thus the key to achieving diversity in Ford’s workforce. Ford’s HR can also create the position of chief diversity officer and give it the powers and responsibilities to execute its functions (Heneman & Judge, 2005). Diversity must also be a priority for the firm, especially the CEO.…

    • 880 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Taking A Look At Xerox

    • 815 Words
    • 4 Pages

    They have achieved this by trying to stay ahead of their competitors. For example, (Schermerhorn et al., 2012) Xerox invests about 5% of their revenue into research and development. Moreover, (Schermerhorn et al., 2012) with current yearly revenue of $21.6 billion, Xerox has become one of the largest companies in the world.…

    • 815 Words
    • 4 Pages
    Improved Essays